Having trouble purchasing...

Discus and support Having trouble purchasing... in XBoX Games and Apps to solve the problem; I really want to purchase fallout 3 for my Xbox One using backwards compatibility. I also want to purchase the game using money that I have in my... Discussion in 'XBoX Games and Apps' started by AnishTheGreat02, Nov 27, 2015.

  1. AnishTheGreat02
    AnishTheGreat02 Guest

    Having trouble purchasing...


    I really want to purchase fallout 3 for my Xbox One using backwards compatibility. I also want to purchase the game using money that I have in my Microsoft account. How would I do this?

    :)
     
    AnishTheGreat02, Nov 27, 2015
    #1
  2. bowski477
    bowski477 Guest
    Having trouble purchasing?

    Try a hard reboot of the console. Hold the power until the console turns off, unplug for 5min, plug back in and power on. Then try your purchase.
     
    bowski477, Nov 27, 2015
    #2
  3. Korlandril87
    Korlandril87 Guest
    Having trouble purchasing?

    an error code has come up saying " try that again" HRESULT: 0x80a2030b CV:tc6aq9mUJkmExB+Y.16.1

    please help
     
    Korlandril87, Nov 27, 2015
    #3
  4. Top Ace Falcon
    Top Ace Falcon Guest

    Having trouble purchasing...

    I talked to Xbox support earlier and they told me that you can't buy 360 games through your Xbox One because that shop is just the Xbox One catalog. They told me to buy on Xbox.com but that there were issues with purchasing on the website today.
     
    Top Ace Falcon, Nov 27, 2015
    #4
  5. Mister Quimby
    Mister Quimby Guest
    Hey there AnishTheGreat02!

    As Top Ace Falcon suggested above, if you would like to purchase an Xbox 360 game to play on your Xbox One console, you will need to purchase the game from xbox.com or from an Xbox 360 console. Thanks!
     
    Mister Quimby, Nov 1, 2018
    #5
  6. bowski477 Win User

    Having trouble purchasing?

    Try a hard reboot of the console. Hold the power until the console turns off, unplug for 5min, plug back in and power on. Then try your purchase.
  7. Top Ace Falcon Win User

    Having trouble purchasing...

    I talked to Xbox support earlier and they told me that you can't buy 360 games through your Xbox One because that shop is just the Xbox One catalog. They told me to buy on Xbox.com but that there were issues with purchasing on the website today.
  8. Mister Quimby Win User

    Having trouble purchasing...

    Hey there AnishTheGreat02!

    As Top Ace Falcon suggested above, if you would like to purchase an Xbox 360 game to play on your Xbox One console, you will need to purchase the game from xbox.com or from an Xbox 360 console. Thanks!
  9. onyxishere Win User

    Having trouble purchasing games.

    That depends. Please post the exact error message so we can help.
  10. Eambo Win User

    Having trouble purchasing membership in Xbox

    Hi LeastAlarm,

    If you are unable to send/receive friend requests this could indicate a network issue. Please try the following steps:

    1) Simply unplug your router for 30 seconds, and plug it back in again. This resolves a lot of network related issues

    2) Run the network test from the Settings --> System --> Network area - see if it comes back with a NAT issue or anything similar.

    If you continue to have problems, please post back with the results of the network test. Thank you! :)
Thema:

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