Having trouble playing 2k20

You have to be 13 or over and the dob should match on xbox and 2k games.

No the account was a adult account thats why im confused

Okay, so I had this issue with my daughter's account who is under 13. I had to log in initially with my account and run through the set up, after that she was able to play just fine. Are you a minor? If so, get your parent to log in and initiate the online
portion of the game, this should then allow you to play online.

While I am having trouble locating the exact details of the refund, there may have been a piece about requesting the refund within 24 hours if you had played the game. Atlas you requested the same day, with WWE 2k20 you waited until the following day and
that 24 hour period may have lapsed.

Have you tried contacting the developer of WWE 2K20? Similar to other goods, you normally work with the actual owner of the product after the store refund policy has expired. For example if I purchase a Samsung TV at Best Buy and am not satisfied with
the product after the store return policy expires I work directly with Samsung.

Ok I got it. But I was kinda confused with what was sold in stores today. They have 2K20 with the Pre Order sign above but no price and 2K20 with the Pre Order sign and it says the price $59.99 on it. Go with the the one that has the price on it to download
and play the full version of it later this October?