Having trouble downloading games

Hi! I changed my country from Czech Republic to Germany some two months ago. Not physically, just in the box (dashboard) and account (suggested "Migration") so that I can pay with Euros. Now I'm trying to download Red Dead Redemption (not by card but through
account) and after pressing purchase it comes up with 0150017 that respond to streaming or playing videos... Also, I used to have a hard copy of the game when it came out (sold ages ago) so there is history to it. Next thing, 2 days before trying Red Dead
Redemption (rated 18) I downloaded Max Payne (also rated 18) which works perfectly. I've tried to restart and clearing the cashe. Please don't tell me it's because the IP cause if I migrate back, I will not be able to download it for another month + lose 30
Euros. There has to be an alternative! Please help! Thanks in advance for your time

:)

 

Having trouble downloading games

You're right. The issue is tied with the IP address. Some content cannot be downloaded outside of the country in which the offer was made. Changing the country on the dashboard will not fix this issue. What you'll need to do is Migrate your account to
your new country and that should solve your issues.

support.xbox.com/.../change-region

 

Having trouble downloading games

Hey guys,

Some time ago i moved from Germany to Spain and since then (about 3 years a got) i seem to have problems downloading games.

Xbox live doesnt even let me download some games (most games with gold titles like Halo wars) in the first place by gving me the error code 0150017 which funny enough, doesnt even correspond to games, it belongs to video streaming. (atleast thats what /errorhelp
said). In some cases like Battlestations pacific which was a DOTW a couple of weeks ago, xboxlive allows me to pay for, and download the game but when i try to start it responds with "unable go launch battlestations...".

Now i tried fixing this several times, by changing the country in the dashboard settings and even linking this account to anther emal account. All this because i suppose its due to my Ip adress being different from the country i had as home. Its bothering
me that i cnat plaz most of the games i in/directly payed for so if any of you know how to fix this id be very happy.

Thanks in advance

-Lberty

 

Best bet is to call Xbox Live and try to get this situation figured out.

1-800-4MY-XBOX or 425-635-7180 (International)

Hope you get your problem fixed.

 

Sorry, but it would be a region issue. Since your account region and your physical location do not match, you will not be able to download region locked content.