Having to start from the beginning.

Help!! I just had got my Xbox One back from getting repaired but I am unable to retrieve any of my games except the downloaded stuff. Do I have to start all over again with my new Xbox One games since my console was reset to factory specs when repaired?

:)

 

saving game during level

when you save a game during the level at one of the save points how do you get to start at that point without having to start level from the beginning

 

COD: AW. Stuck on tittle screen

I am having same problem with game. I have already deleted and installed twice and have to start from the beginning. Last time and game is going back.

 

I too am interested in knowing this as I am being forced (due to extreme audio issues) to send my console away on Monday and I'm a fair way through Skyrim, Andromeda, Borderlands and a bunch of Telltale games and I'd prefer not to have to lose all my progress.

 

Were you on Xbox LIVE the last time you made a game save? If so, your Xbox should have made a save on both the console and in the cloud automatically. If it is indeed in the cloud, then you should have no problem accessing it on any console. Using Cloud Game Saves | Xbox One

 

Sending your Xbox off to Microsoft to be repaired usually results in a different Xbox being sent to you. Like KrazyNorwegian1 said, if you saved your games to the cloud you should be ok, if not and you are saving your games only to your console then you
will unfortunately likely lose your game saves because the console you will get will not be the one you sent in. Microsoft has replacement consoles ready to go and when one is sent in with an issue they will simply send out one of the replacements to save
on downtime for the customer. I know this doesn't help with getting your games back, sorry about that.

 

You should be able to download your games and game save files straight after redownloading the game. However, if you were not connected to the internet. Then that may be your issue there.