Having to pay full price for a game i already have again

Discus and support Having to pay full price for a game i already have again in XBoX Games and Apps to solve the problem; I bought Call of Duty Modern Warfare II Cross-Gen Bundle but the Vault Edition still costs 110€ when it should cost 30€ or 40€. How can i upgrade... Discussion in 'XBoX Games and Apps' started by SinkGaming, Nov 13, 2022.

  1. SinkGaming
    SinkGaming Guest

    Having to pay full price for a game i already have again


    I bought Call of Duty Modern Warfare II Cross-Gen Bundle but the Vault Edition still costs 110€ when it should cost 30€ or 40€. How can i upgrade without paying the full price of the game again? i cant refund it through the website

    :)
     
    SinkGaming, Nov 13, 2022
    #1
  2. Francia J. Win User

    Having to pay full price for a game i already have again

    That's perfect then. Kindly remove and re-add your account and then try launching the game, check if there will be a prompt or notification for an upgrade.

    REMOVE ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then select Remove to confirm. ​​​

    4. When you're finished, select Close. ​​​

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    ​​​

    ADD ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email address and the password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​
  3. Francia J. Win User

    Having to pay full price for a game i already have again

    You're welcome and thank you for your kind understanding.
  4. SinkGaming Win User

    Having to pay full price for a game i already have again

    I've seen some people being able to upgrade the game's edition through the Microsoft store and it was 70% off for them. For me it's still full price
  5. Francia J. Win User

    Having to pay full price for a game i already have again

    That can be related to your issue. Make sure that you're signed in under the account where the game was purchased.

    Kindly sign in to https://account.microsoft.com/billing/orders and then make sure that the Call of Duty Modern Warfare II Cross-Gen edition is showing up as "completed"/
  6. SinkGaming Win User

    Having to pay full price for a game i already have again

    It doesn't show up there. It only shows the cross-gen edition which i already have. Is this a Microsoft or Activision issue because im lost since the Microsoft store says i dont own it. Also a few days ago it said that i owned it and the vault edition was 70% off but idk why this happened
Thema:

Having to pay full price for a game i already have again

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