Having problems starting up Kinect

ViralStarfish2 · Dec 18, 2016

Good Morning! I've bought a second hand Kinect which I'm trying to connect to my 360s. The kinect turns on fine and no problems with physically connecting the cables etc. Once connected and the 360 switched on it shows "Starting up" in the bottom right corner
and the light blinks green. Then after a while the light goes red and I get an error message stating that the Kinect is too cold. I've left it to come up to room temperature and then tried again after restarting and it does the same thing. I've now tried this
20+ times to no avail.

Any help would be amazing!!

Thanks

:)

iNb4 Ownage · Dec 18, 2016

Having problems when starting up xbox one

Hello,

Thanks for the support message.

Have you tried a complete power cycle of your Xbox One? If not, please HOLD down the power button on the console for approximately 10 seconds until the light shuts off. Wait about 30-60 seconds once the console is off, then power it back up. Let us know
how that goes for you!

Cheers!

iNb4 Ownage · Dec 18, 2016

Having problems when starting up xbox one

Hello,

Please try to use a different HDMI cable if possible and let us know how that goes. If that doesn't work, try a different HDMI port on your TV if you have more then one. If that doesn't work either, try to plug your HDMI cable into a different TV.

Cheers!

Mister Beep · Dec 20, 2016

Hey there!

Sorry to hear about the issue. If the temperature error continues after letting the Xbox 360 Kinect Sensor sit without power in normal room temperature for 10 minutes, then unfortunately that Kinect sensor may need to be repaired.

To start that process, please visit the
Microsoft Device Support page.

Mister Beep

Hey there!

Sorry to hear about the issue. If the temperature error continues after letting the Xbox 360 Kinect Sensor sit without power in normal room temperature for 10 minutes, then unfortunately that Kinect sensor may need to be repaired.

To start that process, please visit the
Microsoft Device Support page.

Cryoskill

Idk I also just updated mine. It doesnt really start up when I have my kinect and HDMI in plugged in. With just my kinect it starts up but my kinect does not work. My xbox senses it is hooked up but the kinect shows not life. If I do a hard reboot it temporarily
solved my problem by reseting the connection to my kinect. Im thinking it might be something with the last update.

ARSMETAL

Some people think they can just hook up the kinect and start yelling at it. You have to learn how to speak to it. I think most people are experiencing user error. I have been working with it a lot and now getting 98% response. When I first started I learned
quick that it was me not the kinect that was the problem.

medium bloke

Hi there,

Since this problem is related to the preview program, you will need to post this in the private preview program forums area.

forums.xbox.com/.../default.aspx

Thanks!

Mister Cizl

Hey scratchchance! Check out the troubleshooting steps
here and see if they help. If you use Energy-Saver Mode, does the issue go away? Post back and let me know!

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Having problems starting up Kinect