Having problems in my Xbox app

Hi there MdJunaid3,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with your Minecraft Pocket Edition achievements not showing up on your Xbox app. To help clarify the issue:

• Is the device updated?
  
• Have you tried re-installing the game?
  
• Are you connected to a network?
  

I would also confirm that you are signed into your Xbox account within the game. In the Minecraft Pocket Edition main menu hit "Sign In" (should be at the bottom left) and sign in with your Microsoft account when prompted. If "Sign In" is not showing up in the bottom left, hit "Settings" and "Profile" under the General section and confirm that you are signed in to the correct Microsoft account.

Do you have the Xbox app downloaded onto your device? I would also recommend un-installing the Xbox app, reinstalling, and then signing in to the Xbox app with your Microsoft account.

I hope this helps!

Hi RyanDoidge,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hello RyanDoidge,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.



We understand the inconvenience caused. As per description, you have an issue downloading games on your PC Xbox apps. It stuck and not install games. You have tried uninstalling and installing the games but still the problem persists. Let us check on this together and sort it out to help your concern.

Here are some suggested fixes that will help you resolved the issue.

Let's try to reinstall and repair it.

Hold Win + I and go to Apps > Apps & Features.
locate Gaming Service and tap the menu button (...).
Advanced Options > Reset.
click Reset and confirm.

Later:

Win + X and select Windows Terminal (Admin).
Enter the command below:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
Wait for it to complete, and then type this other command:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
When it finishes installing, restart your PC and see if the error remains
If it doesn't work out, it's best to do the inbound that way.
Download the Windows ISO from this website.
http://aka.ms/DownloadW10ISO
Download the ISO
Open the ISO image tool, inside there will be a file called SETUP.exe, select update, download it from the cloud and choose "keep game and apps"
It's quite simple, this will update your files, without losing anything.

We hope it worked out well for you. If not, please reply back to this forum to let us know.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hey there!

The mobile beta app is not ready for custom avatars just yet. In order to do that, you need to use the WIN10 PC beta app and not have a child account on Xbox Live.

Enjoy!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

So, I have the SmartGlass app for Xbox One (for Win8 and WP8) and the app can't find my Xbox in my network. Yes, the devices are both in the same network.

Even entering the IP of my Xbox doesn't solve the problem.

Does anyone have any ideas or is experiencing the same problem?