Having problems downloading games.

Discus and support Having problems downloading games. in XBoX Games and Apps to solve the problem; I have been having problems over the last two months when trying to download a game. The game will download for a certain percentage and then just stop... Discussion in 'XBoX Games and Apps' started by XxEvoLuTiionZxX, Mar 8, 2015.

  1. Having problems downloading games.


    I have been having problems over the last two months when trying to download a game. The game will download for a certain percentage and then just stop and say can't download. I have been on the forums and seen other people had this issue and i have tried
    resolving it with the information provided. Iv haven't changed internet service provider and a haven't had this problem before. I purchased Red Dead Redemption last night and it downloaded to 13% then it stopped and said can't download I would like a refund
    for this please.

    :)
     
    XxEvoLuTiionZxX, Mar 8, 2015
    #1
  2. cr0w84r
    cr0w84r Guest
    Downloading issue's

    Anyone else having problems downloading the game from gold this month
     
    cr0w84r, Mar 8, 2015
    #2
  3. Smwutches
    Smwutches Guest
    Having problems downloading content

    When you say older than 17 does that mean you're 18 or older?

    If you're under 18 there is no way to download free M rated demos. If you are 18 or over you would need to promote your account to an adult account.
     
    Smwutches, Mar 8, 2015
    #3
  4. ngocphi
    ngocphi Guest

    Having problems downloading games.

    What is your account region

    What is your actual region

    What is your connection type

    Wifi or network cable

    Also isp and type of connection

    Lte cable dsl fibe

    If fibe you need to call your isp to setup your network for gaming

    Lte is not a consistent connection you need actual broadband

    Also if you are on an us foreign base your account region doesnt match if you use the us

    Bases dont use a us connection And uses local connections whjch is why you are failing

    Territories dont all recognize as the us either
     
    ngocphi, Mar 8, 2015
    #4
  5. KroolSale
    KroolSale Guest
    I've also purchased Red Dead redemredemption and can't download it. In most times it hits 100% and then it says itcant download, so its not just your problem and i aalsohavent had any problems with downloads untill this game havent been changing anything
    and it doesnt work, other than that this is an on-demand title, not a free arcade game or a special promotion for just one region so it should download normally as all my other games do. I still insist it's a problem on microsoft' side and it should not suppose
    to take one week (since 2.3.2015) to correct it, i don't want mymoney back i just want to play this game.
     
    KroolSale, Mar 8, 2015
    #5
  6. KroolSale
    KroolSale Guest
    They have changed the status on the 5th march so it wouldn't show that there are problem since the second, and the problems aren't just downloading new themes and avatar as the service alert says but mostly games, and belive me i'm watching these forums
    everyday and there were at least 20 users with the same problem...
     
    KroolSale, Mar 8, 2015
    #6
  7. Iv tried all the necessary steps to solve this problem but even the games with gold will only download certain percent and then say can't download. This has only started happening over the last while.
     
    XxEvoLuTiionZxX, Mar 11, 2015
    #7
  8. ngocphi
    ngocphi Guest

    Having problems downloading games.

    Red dead redemption is region locked no service status will change your abiloty to dpwnllad that

    For the best experience with xbox live your account region has to match your actual region

    I downloaded tombraider on the5th fyi

    And movies and resident evil
     
    ngocphi, Mar 11, 2015
    #8
  9. ngocphi
    ngocphi Guest
    If you look up other threads concerning red dead redemption the region lock error pops up

    Unless you try downloading it from the website which doesnt pass the region locks

    Remember not every situation is the same

    Settings like yours can cause downloads to fail since you dont live in austria kool

    If others have downloaded content since the 5th its not always the service thats why server status are updated

    Fixing a problem with aa server can take time but it depends the recent download issue only laated a day

    If you have download issues now it wouldnt be connected as pointed put by you your account region doesnt match your actual region

    That is. Aknown issue ths fix ia to live in an xbox live region

    Xbox live has to follow international laws and distibution rights
     
    ngocphi, Mar 11, 2015
    #9
  10. I live in Ireland and if I can purchase a product and can't use it doe that not violate consumer law. If you advertise a product and we should be able to download this and not just certain parts of the world.I have since been able to download tomb raider
    but it took a while with contentious stops saying can't download. I also keep getting signed out for no reason and disconnected from xboxlive and before you say its my ISP dont give any of the crap cause my brother is able to sign in with no issues on his
    xbox.
     
    XxEvoLuTiionZxX, Mar 12, 2015
    #10
  11. Muser93
    Muser93 Guest
    Hi,

    I bought Dragonball Xenoverse and i have the same issue. I can download everything i want but i can't this game and i don't know why.

    I tried to everything!
     
    Muser93, Mar 13, 2015
    #11
  12. ngocphi
    ngocphi Guest
    Evolution what is your speedtest.net result and dpes your account region match your actual region

    Using a uk account while in ireland doesnt count and would cauae a region fail

    If you keep getting signed out well we need more nfo

    What is Your speedtest.net result

    Are you using the line as your brother if so you need to increase your mtu to handle two consoles

    If you are in two seperate houses then do a speedtest.net result

    If you arr using skybroadband or virgin contavt the isp becsuse the fibre needs to adjust the firewall settings for gaming
     
    ngocphi, Nov 1, 2018
    #12
  13. ngocphi Win User

    Having problems downloading games.

    Red dead redemption is region locked no service status will change your abiloty to dpwnllad that

    For the best experience with xbox live your account region has to match your actual region

    I downloaded tombraider on the5th fyi

    And movies and resident evil
  14. ngocphi Win User

    Having problems downloading games.

    If you look up other threads concerning red dead redemption the region lock error pops up

    Unless you try downloading it from the website which doesnt pass the region locks

    Remember not every situation is the same

    Settings like yours can cause downloads to fail since you dont live in austria kool

    If others have downloaded content since the 5th its not always the service thats why server status are updated

    Fixing a problem with aa server can take time but it depends the recent download issue only laated a day

    If you have download issues now it wouldnt be connected as pointed put by you your account region doesnt match your actual region

    That is. Aknown issue ths fix ia to live in an xbox live region

    Xbox live has to follow international laws and distibution rights
  15. XxEvoLuTiionZxX Win User

    Having problems downloading games.

    Iv tried all the necessary steps to solve this problem but even the games with gold will only download certain percent and then say can't download. This has only started happening over the last while.
  16. KroolSale Win User

    Having problems downloading games.

    They have changed the status on the 5th march so it wouldn't show that there are problem since the second, and the problems aren't just downloading new themes and avatar as the service alert says but mostly games, and belive me i'm watching these forums
    everyday and there were at least 20 users with the same problem...
  17. KroolSale Win User

    Having problems downloading games.

    I've also purchased Red Dead redemredemption and can't download it. In most times it hits 100% and then it says itcant download, so its not just your problem and i aalsohavent had any problems with downloads untill this game havent been changing anything
    and it doesnt work, other than that this is an on-demand title, not a free arcade game or a special promotion for just one region so it should download normally as all my other games do. I still insist it's a problem on microsoft' side and it should not suppose
    to take one week (since 2.3.2015) to correct it, i don't want mymoney back i just want to play this game.
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Having problems downloading games.

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