Having multiple issues on my console and accessing stuff on XBOX live after the update

Discus and support Having multiple issues on my console and accessing stuff on XBOX live after the update in XBoX on Consoles to solve the problem; After the newest update downloaded I cannot access my achievements or the XBOX store on my Xbox one console. All my save data is gone as well but the... Discussion in 'XBoX on Consoles' started by Mrshinypants, Dec 16, 2015.

  1. Mrshinypants
    Mrshinypants Guest

    Having multiple issues on my console and accessing stuff on XBOX live after the update


    After the newest update downloaded I cannot access my achievements or the XBOX store on my Xbox one console. All my save data is gone as well but the games are still on the hard drive. When I try to open up a game it wants to download an update for that
    game which was previously currently up to date. I tried to put in a 14 day trial code to get my save data off the cloud saves since I let my Xbox live gold expire recently due to funding issues on my end. I was on the phone with XBOX customer support for over
    an hr and he has never heard of this happening and he told me to go to the forums.

    :)
     
    Mrshinypants, Dec 16, 2015
    #1
  2. Drizhhy tK
    Drizhhy tK Guest
    Xbox Connection Issues

    This is not concerning myself, but instead this is concerning multiple friends. Recently since the latest update my friends have had serious connection issues making them unavailable to connect to Xbox Live after accessing the multiplayer menu. This needs
    to be resolved please.
     
    Drizhhy tK, Dec 16, 2015
    #2
  3. Trouble with external Hard drive

    Hey, guys! Since this is an update issue, you will want to post in the
    Update Preview Forums after reporting this through your console. If you are having troubles accessing that link, please post up a new thread in the
    Managing my Xbox Live Account on Xbox One forum. Thanks for understanding.
     
    Misses Quinzel, Dec 16, 2015
    #3
  4. Burnin TODI
    Burnin TODI Guest

    Having multiple issues on my console and accessing stuff on XBOX live after the update

    Did you try a hard reset of the console?
     
    Burnin TODI, Dec 16, 2015
    #4
  5. stevenicks
    stevenicks Guest
    yea mine did that yesterday,

    after update all games disk game were missing and the xbox was no longer seeing my external HDD.

    i fixed this but fully shuting down the xbox one and removed the power cable from the rear of the xbox for about 30 seconds then plugged it back in turned console back on everything working as befor ... TF

    if i would of had to re-install all my disk based games then update them again, i would not of bothered i would of just sold the xbox one and stick with my xbox 360 ..

    have to admit i was quite angry at first and that would of been my limit ... lol
     
    stevenicks, Dec 16, 2015
    #5
  6. Mrshinypants
    Mrshinypants Guest
    So I logged out of my profile and I logged back in and now I can access my achievements and the store. It's also syncing the games and restoring my saves...from where I don't know. Not sure if it's from the cloud because the saves are up to date and I let
    my Gold account expire a few months back so my cloud saves would be backdated
     
    Mrshinypants, Dec 16, 2015
    #6
  7. XBL Silver accounts still have access to the cloud for game save purposes, so your games would still save on the cloud even if you let gold expire.
     
    A Blue Illusion, Oct 31, 2018
    #7
  8. Burnin TODI Win User

    Having multiple issues on my console and accessing stuff on XBOX live after the update

    Did you try a hard reset of the console?
  9. A Blue Illusion Win User

    Having multiple issues on my console and accessing stuff on XBOX live after the update

    XBL Silver accounts still have access to the cloud for game save purposes, so your games would still save on the cloud even if you let gold expire.
  10. stevenicks Win User

    Having multiple issues on my console and accessing stuff on XBOX live after the update

    yea mine did that yesterday,

    after update all games disk game were missing and the xbox was no longer seeing my external HDD.

    i fixed this but fully shuting down the xbox one and removed the power cable from the rear of the xbox for about 30 seconds then plugged it back in turned console back on everything working as befor ... TF

    if i would of had to re-install all my disk based games then update them again, i would not of bothered i would of just sold the xbox one and stick with my xbox 360 ..

    have to admit i was quite angry at first and that would of been my limit ... lol
  11. Mrshinypants Win User

    Having multiple issues on my console and accessing stuff on XBOX live after the update

    So I logged out of my profile and I logged back in and now I can access my achievements and the store. It's also syncing the games and restoring my saves...from where I don't know. Not sure if it's from the cloud because the saves are up to date and I let
    my Gold account expire a few months back so my cloud saves would be backdated
  12. Misses Quinzel Win User

    Trouble with external Hard drive

    Hey, guys! Since this is an update issue, you will want to post in the
    Update Preview Forums after reporting this through your console. If you are having troubles accessing that link, please post up a new thread in the
    Managing my Xbox Live Account on Xbox One forum. Thanks for understanding.
Thema:

Having multiple issues on my console and accessing stuff on XBOX live after the update

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