Having issues with my Xbox, possibly bricked

/u/Cynical_Monstrosity · Dec 26, 2019

Pretty sure my Xbox one S is bricked. It won't display on my TV, I've switched to different TVs and hdmi cords. The controller sync button won't work and the Xbox won't turn off unless I unplug the power cord or Power the Xbox off by pressing the console button for 5 minutes. I've tried everything. I've restarted it. Unplug the power cord for a few minutes and plug it back in. I've left it on for a few minutes and it still won't work. Sometimes if I leave it on long enough, I'd say for about 5 minutes it'll power itself off. I've even factory reset it and nothing seems to work. So what do I do

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truchamp

*UPDATE* I'm not sure if it was because of the update or not but the root cause was my power brick. Either the update affected my power brick (which I don't know if it's even possible) or the power brick was faulty and just happened to
have issues during the update. I took it to Gamestop and they plugged up a different power brick and it booted up fine. The old power brick always stays orange. If you have this issue, check the power brick.

truchamp

*UPDATE* I'm not sure if it was because of the update or not but the root cause was my power brick. Either the update affected my power brick (which I don't know if it's even possible) or the power brick was faulty and just happened to have issues during
the update. I took it to Gamestop and they plugged up a different power brick and it booted up fine. The old power brick always stays orange. If you have this issue, check the power brick.

Tropialz

Would it be possible to actually buy a power brick from Portugal and plug it into my xbox? I thought they had specific types of power bricks for the Xboxs in Europe?

flyinghellshark

Hi, thanks for your reply! I am still having issues, but I'm curious if it is at all because there is too much residual dust in my power brick. I don't think I've ever cleaned it since I got the console. It was positioned next to the console against the side of my entertainment center, just collecting dust these past few years. As I was cleaning the console, I gave no thought to the power brick, and I moved the power brick where dust may have collected.

Is it possible my issues stem from this? Is it possible that compressed air can clean the dust, and my console can work again?

WPAK

Hi there,

-

I personally haven't heard a thing about a recall on powersupplies, but this one seems to be failing

the best thing to do is to request a replacement power supply via
http://myservice.xbox.com it will also show you if it is still within warranty or not etc.

That link is the official site to request repairs and or replacements, the people at the forums can not contact you about it. it is something you will need to do via that link or you will need to contact Xbox Support via
http://support.xbox.com/contact-us

Having issues with my Xbox, possibly bricked