Having issues connecting Xbox One controller (elite) wirelessly to PC

Discus and support Having issues connecting Xbox One controller (elite) wirelessly to PC in XBoX on Consoles to solve the problem; I've been having an issue connecting my Xbox One controller (elite) to my PC. It comes on for a brief second, connects to the wireless adapter, and... Discussion in 'XBoX on Consoles' started by WrathOf Fulgore, Apr 14, 2018.

  1. Having issues connecting Xbox One controller (elite) wirelessly to PC


    I've been having an issue connecting my Xbox One controller (elite) to my PC. It comes on for a brief second, connects to the wireless adapter, and then disconnects again.

    Here's a list of things I've done or had happen while troubleshooting it (in no particular order):

    -checked wired connection- it was ok

    -the typical reboot PC- no luck

    -uninstall drivers for both the controller and the wireless adapter. It works on until the controller disconnects fro being idle, then goes back to only connecting for a brief second

    -checked both the adapter and controller on another computer, they worked just fine

    -checked the elite's batteries in other controllers, work just fine

    -Tried connecting another regular Xbox controller, it disconnected the same as the elite

    -the device manager wasn't registering it as an xbox one controller, said it was a generic Xinput HID controller, I manually searched for the xbox one driver and installed it, worked until the controller went idle, then goes back to only connecting for a brief
    second.

    -early on when the issue first started there was some conflict with visual C++ runtime library, I uninstalled any packages dated earlier than 2010 and updated the rest, and it removed that issue

    -When I check the event log in says: device not migrated due to partial or ambiguous connection

    Anyway, I'm at a loss of what to do now to troubleshoot the problem.

    :)
     
    WrathOf Fulgore, Apr 14, 2018
    #1
  2. J3RS3Y DEVIL
    J3RS3Y DEVIL Guest
    Can you connect a Bluetooth Headset to Xbox One S controller

    It will not work for headsets.

    The Bluetooth capabilities are for connecting the controller to a PC wirelessly.
     
    J3RS3Y DEVIL, Apr 14, 2018
    #2
  3. New white xbox elite controller

    Heard there was a new xbox one elite controller that's in white coming in a week or so, I personally use an xbox one controller for pc gaming wirelessly since it has bluetooth. Wondering if the new white one will come with bluetooth? Don't wanna buy the
    wireless thingy lol

    Thanks in advance
     
    CopingChimera75, Apr 14, 2018
    #3
  4. Having issues connecting Xbox One controller (elite) wirelessly to PC

    Hi WrathOf Fulgore,

    Sounds like you have done some pretty extensive troubleshooting with the controller so far. Let's try to roll back the update with these steps:

    • Right click Windows Logo, then choose Device Manager.
    • Expand the category, right click on the driver and select properties.
    • Navigate to driver tab and click on Roll Back Driver.
    Please let us know if that helps with the device connecting and being recognized.
     
    Mister Kellogg, Apr 17, 2018
    #4
  5. I already did that as well with no luck.
     
    WrathOf Fulgore, Apr 17, 2018
    #5
  6. Hey Wrathof Fulgore,

    Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

    Thank you!
     
    Mister Kellogg, Apr 23, 2018
    #6
  7. Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).
     
    WrathOf Fulgore, Apr 24, 2018
    #7
  8. Having issues connecting Xbox One controller (elite) wirelessly to PC

    Thank you for confirming that for us. Just to check, have you been able to work through all the steps for the

    Xbox Wireless Adapter for Windows
    as well?

    Thank you!
     
    Mister Kellogg, Apr 26, 2018
    #8
  9. Yes, I have done all these steps with the wireless adapter as well, save for swapping it out for another one, which I don't have.
     
    WrathOf Fulgore, Apr 27, 2018
    #9
  10. Thank you for confirming that for us. When you can let's go ahead and check out your warranty options for the device in our

    warranty guide.
    If you have any trouble getting the device registered for warranty you will want to contact the
    chat team.

    Have a great weekend!
     
    Mister Kellogg, Nov 1, 2018
    #10
  11. XBF Chris J Win User

    Problema de Conectividad Control Elite Xbox (Connectivity Problem Control Elite Xbox)

    Hello Rodrigo,

    Thank you for keeping us updated. I would like to provide some clarity here. The elite controller is not able to connect to your PC wirelessly on its own. That feature is only for Xbox one S and X standard controllers at the moment.

    The only way to get an elite controller to connect wirelessly to your pc would be with the help of the

    wireless adapter
    .

    I hope this helps!
  12. Mister Kellogg Win User

    Having issues connecting Xbox One controller (elite) wirelessly to PC

    Hey Wrathof Fulgore,

    Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

    Thank you!

    Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).

    Thank you for confirming that for us. Just to check, have you been able to work through all the steps for the

    Xbox Wireless Adapter for Windows
    as well?

    Thank you!

    Yes, I have done all these steps with the wireless adapter as well, save for swapping it out for another one, which I don't have.
    Thank you for confirming that for us. When you can let's go ahead and check out your warranty options for the device in our

    warranty guide.
    If you have any trouble getting the device registered for warranty you will want to contact the
    chat team.

    Have a great weekend!
  13. WrathOf Fulgore Win User

    Having issues connecting Xbox One controller (elite) wirelessly to PC

    Hey ,

    Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

    Thank you!

    Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).

    Thank you for confirming that for us. Just to check, have you been able to work through all the steps for the

    Xbox Wireless Adapter for Windows
    as well?

    Thank you!
    Yes, I have done all these steps with the wireless adapter as well, save for swapping it out for another one, which I don't have.
  14. Mister Kellogg Win User

    Having issues connecting Xbox One controller (elite) wirelessly to PC

    Hey Wrathof Fulgore,

    Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

    Thank you!

    Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).
    Thank you for confirming that for us. Just to check, have you been able to work through all the steps for the

    Xbox Wireless Adapter for Windows
    as well?

    Thank you!
  15. WrathOf Fulgore Win User

    Having issues connecting Xbox One controller (elite) wirelessly to PC

    Hi ,

    Sounds like you have done some pretty extensive troubleshooting with the controller so far. Let's try to roll back the update with these steps:

    • Right click Windows Logo, then choose Device Manager.
    • Expand the category, right click on the driver and select properties.
    • Navigate to driver tab and click on Roll Back Driver.
    Please let us know if that helps with the device connecting and being recognized.
    I already did that as well with no luck.
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Having issues connecting Xbox One controller (elite) wirelessly to PC

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