Having issue please read carefully.

I have done the following 10 times each. This is not an exaggeration.

1. Power cycle by holding power button until complete shutdown.

2. Unplugged power cord.

3. Combo of 1&2

4. Reset everything multiple times and router, also used different controllers.

Here is the issue. I load the Xbox up and it goes to normal screen after sign in I try to load either app or game it does then freezes and says Cortana took to long to load. I have tried with and without the Kinect. Every time I try it won't load then freezes
my controller on the home page and controller no longer works unless I hold the homeboy on the controller which only allows console shutdown or controller shut down. After I exit that the controller stops working unless press it's home button which again
only allows those two actions.

:)

 

REPORTING XBOX PLAYERS

Please read carefully, not him, the people he impersonates get attacked, by people he picks fights with while playing on the false gamer-tag, ( please read my first post carefully)

 

Help with my acount

Please read the messages carefully when you try that, as it should show the parental addresse.

 

Hey there!

I'm sorry to hear about the issue. In light of having tried most of the troubleshooting steps we normally recommend, I would suggest moving forward with a full factory
reset of your console at this time. If you can't get to the Settings menu to start it from there, we have steps on our
system update troubleshooter as well.

Good luck and let us know how it goes!

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Xbox Forums Staff

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