having difficulty while buying a game

Discus and support having difficulty while buying a game in XBoX Games and Apps to solve the problem; okay, i’m gonna say this first: i’m pretty new at redeeming gift cards. so, an hour ago i bought a gift card, and to save up some time, i decided to... Discussion in 'XBoX Games and Apps' started by LittleCheesePaw, Dec 4, 2019.

  1. LittleCheesePaw
    LittleCheesePaw Guest

    having difficulty while buying a game


    okay, i’m gonna say this first: i’m pretty new at redeeming gift cards.

    so, an hour ago i bought a gift card, and to save up some time, i decided to redeem it on the mobile xbox app, and by arriving home, i went on to my xbox one and buy the game i wanted, but during the payment process, it forces me to add a credit card or
    redeeming a code. with my gold subscriptions i need to restart my xbox to activate it, so i made the same, but the problem was still there.

    how can i fix this? did i just lost money and need to buy a new gift card?

    edit: i already found the solution, i changed my region to another country months ago and didn’t realised it would be a problem during payment process lmao.

    :)
     
    LittleCheesePaw, Dec 4, 2019
    #1
  2. LittleCheesePaw Win User

    having difficulty while buying a game

    it does appear on the history, and have retried it on the xbox this time, but it said it was already redeemed.
  3. steeledwand7664 Win User

    having difficulty while buying a game

    Did you use the same email and password that you use on the xbox as the one that you signed in with on the app?
  4. LittleCheesePaw Win User

    having difficulty while buying a game

    yep, i have the same account on the console and on mobile.
  5. k1Helix z Win User

    having difficulty while buying a game

  6. COD 2 HALO Win User

    Seriously how is the demo and nhl 12, ? coming from an average hockey fan.

    Yup no fights for me yet, I think. Lol,been up so late playing that I fall asleep while gaming. Sucks but hey it's better then being part of the NLC and not having a life that causes me to crash at night while I play.

    The game has been a bit more difficult on the medium settings with hardcore on but when I have it on all star/hardcore highest difficulty the game play is a bit better in the sense that the players move much better and the passing from me to my players is
    within the teammate. Yeah passing has been a challenge on the higher difficulty settings combined with face offs for me. Better to have some difficulty in the demo because then you know you want to buy the game to test yourself and defeat it! Can't wait for
    online play. I have not played online since NHL 10.
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