Having cloud save problems, and understanding Xbox live trials.

Discus and support Having cloud save problems, and understanding Xbox live trials. in XBoX on Consoles to solve the problem; i entered a 14 day trial on my Xbox one. I'm trying to transfer saves from my Xbox 360. it says to upgrade to gold even though i have a trial active... Discussion in 'XBoX on Consoles' started by TrepidNiNjaZ3r0, Mar 27, 2017.

  1. TrepidNiNjaZ3r0
    TrepidNiNjaZ3r0 Guest

    Having cloud save problems, and understanding Xbox live trials.


    i entered a 14 day trial on my Xbox one. I'm trying to transfer saves from my Xbox 360. it says to upgrade to gold even though i have a trial active right now. Do trials really count as gold? Should've i entered the code on the x360 and not the x1?

    :)
     
    TrepidNiNjaZ3r0, Mar 27, 2017
    #1
  2. brandiesel1
    brandiesel1 Guest
    Cloud Save Issue

    Hi bud, sorry to hear you are having issues.

    -

    Try this link for cloud troubleshoot problems and let us know if you find a solution.

    -

    Click here.
     
    brandiesel1, Mar 27, 2017
    #2
  3. DigitalAssassin
    DigitalAssassin Guest
    Enabling Cloud

    Hey there, are you sure it's a full Xbox live gold membership and not just a trial? Any trial membership will not be able to store games on the cloud.

    -

    Take a look here for more information on troubleshooting the cloud:
    support.xbox.com/.../help
     
    DigitalAssassin, Mar 27, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Having cloud save problems, and understanding Xbox live trials.

    Trials do not change your account status to gold. They only give you some aspects of online multiplayer. You would need a full gold subscription in order to enable cloud saves on the 360.
     
    Smwutches, Mar 28, 2017
    #4
  5. Smwutches Win User

    Having cloud save problems, and understanding Xbox live trials.

    Trials do not change your account status to gold. They only give you some aspects of online multiplayer. You would need a full gold subscription in order to enable cloud saves on the 360.
  6. XBF Brad A Win User

    Targeta regalo 14 días Xbox Live Gold en Xbox 360 solo activa Xbox Live[Translation-Targeta gift 14 days Xbox Live Gold on Xbox 360 only activates Xbox Live]

    Hello Jordi,

    Thanks for coming to the Xbox forums. We understand trying to
    upload game save data     to the cloud. To do this you need an active Xbox live gold subscription. Trials are not an active subscription. For example, if you called support, the trial doesn't not even show up on your subscriptions. This is why you are not able
    to upload the saves to the cloud. If you get Xbox live gold on your profile, and use the same profile on the Xbox one S the gold will be able to be used on both consoles as the subscription is attached to your profile.

    To use cloud storage for your saved games, you need:

    1. An Xbox Live Gold subscription
    2. A console connected to the Xbox Live service
    3. 514 megabytes (MB) of storage space on your console (local cache)

    Thanks,

    Brad
  7. DigitalAssassin Win User

    Enabling Cloud

    Hey there, are you sure it's a full Xbox live gold membership and not just a trial? Any trial membership will not be able to store games on the cloud.

    -

    Take a look here for more information on troubleshooting the cloud:
    support.xbox.com/.../help
  8. MichaelSmith26 Win User

    transfer data from xbox360 to xbox one

    48hour or 14day trials dont enable gold on 360s

    You will havetp purchase full gold and save your games online

    And no local saves wont move to cloud you have to resave the games
    So there's no way to get my 360 saves over to my Xbox One without purchasing the Live Gold? Even if I choose to save them in the cloud it still won't happen without a real Live Gold membership? And I can't enable the cloud on the 360 without a real Live Gold
    membership? Is all this correct?
  9. Nixelplex Win User

    transfer data from xbox360 to xbox one

    Unfortunately the Trial version doesn't give you full features of Live. One of the features it is missing is the cloud save option. You will need to purchase a live Gold Subscription in order to use this feature. This will allow you to put your saves
    in the Cloud and allow you to use them in the backwards compatible games on the Xbox one.
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Having cloud save problems, and understanding Xbox live trials.

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