Having an issue with perks

Discus and support Having an issue with perks in XBoX Games and Apps to solve the problem; So a friend allowed me to use their Dead by Daylight Curtain Call Bundle and Warframe Gauss Bundle codes they got from Gamepass perks. I entered the... Discussion in 'XBoX Games and Apps' started by Harambae21, Nov 5, 2020.

  1. Harambae21
    Harambae21 Guest

    Having an issue with perks


    So a friend allowed me to use their Dead by Daylight Curtain Call Bundle and Warframe Gauss Bundle codes they got from Gamepass perks. I entered the codes on my laptop and despite seeming like it worked, I cant download either of the bundles on my Xbox.
    He also cant use them anymore.

    :)
     
    Harambae21, Nov 5, 2020
    #1
  2. XBLRewards8 Win User

    MyVIP Gems notification email received late!

    Hello KrazyGhettoBoy,

    Apologies for the inconvenience. We determined that there was an issue with some perks that began tracking in November, and have re-sent all those perks affected by this issue. We see your perks are again pending in your account.
  3. XBLRewards8 Win User

    Expiring Perks without Notice

    Hello Aelina,

    Apologies for the inconvenience. Thanks to multiple user reports, we determined an issue with perks that began tracking in November (hence why both expiring perks were dated on the same day in November). We escalated this issue to
    our web team, and they have redeployed the affected perks. We have checked your account and verified that these perks were re-sent to your account, and are now pending in your account.
  4. DavCL Win User

    Can redeem for apple tv perks as it states it's only available in the US

    Hi. I have tried using different devices and networks and still have the same issue. According to the advert this perk is available in the UK and appears on my perks page via my ultimate game pass. All other perks on the page works.
  5. XBLRewards8 Win User

    MyVIP Perks FAIL

    Hello Ponzilicious,

    Apologies for the inconvenience. After examining multiple user reports, we were able to identify a common thread that led us to identifying an issue with certain perks that began tracking in November. We have re-sent all perks affected by this issue, and
    can confirm that this perk is now properly pending in your account.
  6. XBLRewards8 Win User

    No MyVIP perks e-mails

    Hello RAGE607,

    We are reaching out to our mail team to see if there is any issue with your perk mails. Looking over your account, those two perks are the only perks that were active on your account, so you have not missed any.
Thema:

Having an issue with perks

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