Having a headset issue need help

Hey FearlessFrodo45

When it comes to hardware its best to try and make sure we know what's not working properly. First have you tried two different headsets on the controller? If both headsets have the same problem it means its probably the jack on the Controller.

If you don't have a second headset you could try plugging the headset into another Xbox Controller and seeing if your having the same issue. If the issue happens on both controllers then we would know it is the headset causing issues.

If it is an issue with the remote you can contact customer services and see if its covered under its warranty. If it is an issue with the headset then it would need to be a replacment on the headset.

Hope that's helpful!

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your headset problem.

Try checking the manufacturer if the headset has some updates you need to do in order for it to work with the Xbox controller.

If other headsets are working fine, this could already be an issue with the headset that you are using. Try it on a different controller as well just to isolate the issue.

Also, check if your controller needs an update.

Guide here:

https://support.xbox.com/en-US/help/hardware-ne...

if you have a play and charge it will make that sound when charging i was told by turtle beach it was normal they sell a 10$ adapter to power it from the wall instead of the xbox they say that stops it

Turtle Beach's are great.I own a pair of x11's and x31's both work great no noise or feedback.You can get those models from 40-50 bucks.Just check walmart online or ebay.

No those controllers dont work on the Xbox One.

I had the same problem with my Tritton Warhead. Just bought it a few months before the Xbox One because the store promised me that it will work on the One. But offcourse it didnt.

I need to say that the only thing you can do is sell it or use it on your pc , telephone and stuff.

Then you need to buy a other headset. I am used to use expensive headsets and that is something i didnt do now.

I got the normal stereo headset from the Xbox One and it is great! Some people say that the micboom is to short , but i dont think that is the problem. If your settings are good , people hear you just fine.

Its this headset:

www.xbox.com/.../stereo-headset

Good luck with your choice and please reply what you have done.