Haven't used an Xbox in 3 to 4 years still have music Groove would like to cancel

Discus and support Haven't used an Xbox in 3 to 4 years still have music Groove would like to cancel in XBoX Games and Apps to solve the problem; No Xbox want to cancel prescription please 0cf114f2-9fcb-4d87-9963-7b39668f72a8 Discussion in 'XBoX Games and Apps' started by SpacelessToe972, Aug 1, 2017.

  1. SpacelessToe972
    SpacelessToe972 Guest

    Haven't used an Xbox in 3 to 4 years still have music Groove would like to cancel


    No Xbox want to cancel prescription please

    :)
     
    SpacelessToe972, Aug 1, 2017
    #1
  2. Ms Hopkinson
    Ms Hopkinson Guest
    Subscriptions

    i would like to cancel groove music subscription, however there is no cancel option?
     
    Ms Hopkinson, Aug 1, 2017
    #2
  3. SNOW DROP 77
    SNOW DROP 77 Guest
    Background music

    It's great that xbox have background music on for groove music but the problem is not everyone have groove music pass, nothing wrong with groove I used to have it but there are other music streaming apps like Spotify maybe it won't be easy to get it on xbox,
    if it does then that would be great
     
    SNOW DROP 77, Aug 1, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Haven't used an Xbox in 3 to 4 years still have music Groove would like to cancel

    Smwutches, Aug 1, 2017
    #4
  5. Smwutches Win User

    Haven't used an Xbox in 3 to 4 years still have music Groove would like to cancel

    You can try cancelling at http://commerce.microsoft.com or you'll need to contact support. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Wilfred Mac Win User

    Subscriptions

    Hi,

    To cancel the Groove music subscription on your account, you may follow the steps below:

    1. Go to https://account.microsoft.com/services/about and log in to your Microsoft account.
    2. Find Groove Music on your subscriptions list –> Select Turn off auto-renew.
    3. Select Confirm cancellation.

    If you still unable to cancel the subscription, we suggest that you contact our Xbox Chat Support. They have the correct tools to cancel the subscription on your account. To contact them, kindly click the link below:

    Xbox Chat Support

    Should you need further assistance, feel free to post back.
  7. djfreek Win User

    Groove Code of 3 months free not recieved yet since july!

    Hi,

    I signed up for groove music in August as there was a 3 month free. I have now paid for groove for the last 2 months and haven't got my code?.

    Please can you advise as this seems like false advertising to me......

    Regards

    Roger
  8. Steph_Corner Win User

    What's up with the 3 month Groove pass?

    Hi SE7ENTH GU3ST , the groove promotion only were for new membership the link will help you if you were a new member just follow the link https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove Prior Zune, Xbox or Groove Music Pass trial
    customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber via
    email or Xbox message center. Upon completion of the promotional period, membership will be automatically billed as specified at signup unless cancelled. Limit 1 token per customer, single use only. Token must be used by August 15, 2017
  9. Tommy.-- Win User

    Didn't receive my promotional code for 3 months of Groove Music

    Still no code for 3 months of Groove Music :-( !!
Thema:

Haven't used an Xbox in 3 to 4 years still have music Groove would like to cancel

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