Haven't recived 10 dollars

Discus and support Haven't recived 10 dollars in XBoX Sales and Promo to solve the problem; I have enterd a 3 month gold card for 10 dollars on Xbox but I have yet to receive it and it has almost been a month e08134b0-f449-46db-8c6f-30786f7f4c33 Discussion in 'XBoX Sales and Promo' started by eli and manny, Mar 6, 2016.

  1. Haven't recived 10 dollars


    I have enterd a 3 month gold card for 10 dollars on Xbox but I have yet to receive it and it has almost been a month

    :)
     
    eli and manny, Mar 6, 2016
    #1
  2. MsgDarkS3
    MsgDarkS3 Guest
    Dark Souls 1 code missing

    I haven't recived my dark souls 1 code yet and it's been over 10 days

    TAG
     
    MsgDarkS3, Mar 6, 2016
    #2
  3. Unreal Eh
    Unreal Eh Guest
    Cannot receive code

    I haven't recived my halo wars definitive beta code yet
     
    Unreal Eh, Mar 6, 2016
    #3
  4. Haven't recived 10 dollars

    You entered a card for membership and you don't have Xbox live Gold yet? It should be instantaneous.
     
    SparkleZonFire, Mar 6, 2016
    #4
  5. ngocphi
    ngocphi Guest
    OK I know 3month cards aren't 10bucks so I'm guessing you entered a 3month code instead of buying a promotion to get the 10 dollar currency code back?

    That would be your issue

    In order to get the 10 dollar code you must buy the membership with a billing option

    A prepaid code is a previous purchase which had its own terms set at the point of sale

    So no you didn't buy the membershipa as required to get the 10 dollars
     
    ngocphi, Mar 6, 2016
    #5
  6. ngocphi
    ngocphi Guest
    There is no separate screen for purchasing memberships or promotions but you still had to comply with the terms and conditions

    You need to buy the promotion not redeem a previous purchase
     
    ngocphi, Mar 6, 2016
    #6
  7. but when i went on the promotion they gave me two options to enter a credit card or use a code and i selected use a code on the promotion
     
    eli and manny, Mar 6, 2016
    #7
  8. Smwutches
    Smwutches Guest

    Haven't recived 10 dollars

    The promotions will take you to the default purchase page, but you do have to purchase the gold directly through the promotion in order to qualify. Redeeming a code does not count as a purchase.
     
    Smwutches, Nov 3, 2018
    #8
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Thema:

Haven't recived 10 dollars