Haven't recieved any content for Gears of War 4 Ultimate Edition

Discus and support Haven't recieved any content for Gears of War 4 Ultimate Edition in XBoX Sales and Promo to solve the problem; I pre-ordered Gears of War 4 Ultimate Edition for over 2 weeks ago on my Microsoft store account on Windows 10 and I still haven't recieved my in-game... Discussion in 'XBoX Sales and Promo' started by DullAchiever660, Oct 27, 2016.

  1. Haven't recieved any content for Gears of War 4 Ultimate Edition


    I pre-ordered Gears of War 4 Ultimate Edition for over 2 weeks ago on my Microsoft store account on Windows 10 and I still haven't recieved my in-game pre-order items or the launch content that comes with the season pass. Original thread: Haven't recieved any content for Gears of War 4 UE

    I've been constantly checking that thread for almost 3 weeks now, I've replied several times first time being 2 weeks ago and I haven't recieved an answer.

    I asked one of the community managers on the forums where my DLC is a couple of days ago, he told me to contact Xbox support which in turn told me contact windows support which in turn told me to contact you here. I also own Forza Horizon 3 Ultimate Edition
    and had no issues with getting all extra content that comes with it to the only XBL account I'm using (hippie4life).

    I'M NOT TALKING ABOUT ANY REEDEMABLE CODES OR THE GEARS COLLECTION, I'M TALKING ABOUT IN-GAME CONTENT THAT WERE SUPPOSED TO BE IN THE GAME WHEN I BOOTED IT UP FOR THE FIRST TIME.

    :)
     
    DullAchiever660, Oct 27, 2016
    #1
  2. hippie4life
    hippie4life Guest
    Haven't recieved any content for Gears of War 4 UE

    I pre-ordered Gears of War 4 Ultimate Edition for over 2 weeks ago and I still haven't recieved my in-game pre-order items or the launch content that comes with the season pass.
     
    hippie4life, Oct 27, 2016
    #2
  3. Haven't recieved any content for Gears of War 4 Ultimate Edition

    I pre-ordered Gears of War 4 Ultimate Edition for over 2 weeks ago on my Microsoft store account on Windows 10 and I still haven't recieved my in-game pre-order items or the launch content that comes with the season pass.

    Original thread: Haven't recieved any content for Gears of War 4 UE

    I've been constantly checking that thread for almost 3 weeks now, I've replied several times first time being 2 weeks ago and I haven't recieved an answer.

    I asked one of the community managers on the forums where my DLC is a couple of days ago, he told me to contact Xbox support which in turn told me contact windows support which in turn told me to contact you here.

    I also own Forza Horizon 3 Ultimate Edition and had no issues with getting all extra content that comes with it to the only XBL account I'm using (hippie4life).
     
    DullAchiever660, Oct 27, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Haven't recieved any content for Gears of War 4 Ultimate Edition

    Hey again -

    As I mentioned in your >>other thread<<, the in-game consumable DLC is not transferable between accounts. That
    means that the consumable items you are looking for will be available for use in-game able if you play as "DullAchiever660" but not as "hippie4life". I understand that this is frustrating however we are unable to assist further as content is neither transferable
    nor shared between accounts.

    If you have any further questions, please respond to your other thread instead of creating additional ones on either account.
     
    Miss Bijoux, Oct 28, 2016
    #4
  5. Miss Bijoux Win User

    Gears of War 4

    Hey zZNecrosisZz -

    I believe the content you are referring to was for the Gears of War Ultimate Edition, not Gears of War 4. Can you check Gears of War Ultimate Edition and see if you have the content available to you there please?

    Thanks!
  6. Miss Bijoux Win User

    Haven't recieved any content for Gears of War 4 Ultimate Edition

    Hey again -

    As I mentioned in your >>other thread<<, the in-game consumable DLC is not transferable between accounts. That
    means that the consumable items you are looking for will be available for use in-game able if you play as "DullAchiever660" but not as "hippie4life". I understand that this is frustrating however we are unable to assist further as content is neither transferable
    nor shared between accounts.

    If you have any further questions, please respond to your other thread instead of creating additional ones on either account.
  7. Mister Beep Win User

    Haven't recieved any content for Gears of War 4 Ultimate Edition

    Thanks for posting!



    Keep in mind that Gears of War collection codes will continue to go out in waves. Please check out the Gears of War 4 store description for
    information on how these codes go out. This includes Gears of War 4 codes included in the Gears of War 4 Xbox One S bundle. Once that code is redeemed on your account, you should receive your games within 30 days.



    To qualify, purchase and redeem Gears of War 4 on Xbox Live by December 31 2016. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption. Must be 17+. Xbox One, broadband internet (ISP fees apply)
    and Xbox Live membership required. Not available in all markets. See www.GearsofWar.com for the latest information.


    If you do not receive codes one month after purchasing, please be sure to post a new thread letting us know! Thanks for your patience!
  8. Miss Bijoux Win User

    Haven't recieved any content for pre-ordering Gears of War 4 Ultimate Edition

    Hey there -

    Thanks so much for posting from the account that purchased the game. Unfortunately, the DLC content will be tied to this account and we are unable to transfer the content to the other account. Going forward, when making purchases from the store, double and
    triple check that you are signed into the proper Microsoft Account before making a purchase to prevent any confusion or issues like this. It sounds like you may have signed into the Store using a local account. You can see the differences in accounts on our
    >>guide here<<.

    I understand this is frustrating however we are unable to assist any further. If you have additional support related questions, feel free to create a new thread and we'll do our best to assist.
  9. Crafty-9F37DC1A-A075 Win User

    What's a really good coop game even on pc not just xbox?

    Gears of War Ultimate Edition. Any of the Halos. Left 4 Dead 2.
Thema:

Haven't recieved any content for Gears of War 4 Ultimate Edition

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