Haven't received the purchase for Quantum Break

Discus and support Haven't received the purchase for Quantum Break in XBoX Sales and Promo to solve the problem; I have purchased Quantum Break, however, haven't received code for PC versions. my gamertag is charlierjz my account name is[Mod Removed]... Discussion in 'XBoX Sales and Promo' started by LeftMoney110244, Apr 16, 2016.

  1. Haven't received the purchase for Quantum Break


    I have purchased Quantum Break, however, haven't received code for PC versions.

    my gamertag is charlierjz

    my account name is[Mod Removed]

    :)
     
    LeftMoney110244, Apr 16, 2016
    #1
  2. No Quantum Break code

    Hi,

    I pre ordered Xbox One Quantum Break bundle from retailer in february. I received my Xbox One in 5th April. I haven't yet received Windows 10 keys code for Quantum Break.
     
    FinerMold131289, Apr 16, 2016
    #2
  3. Nove11a
    Nove11a Guest
    Haven't Received Alan Wake Code for Preordering Quantum Break

    Hello There,

    I still haven't received my Alan Wake code for pre-ordering Quantum Break. I have received the American Nightmare code and the Quantum Break windows 10 code.

    Can you help me out please?
     
    Nove11a, Apr 16, 2016
    #3
  4. nathanp180
    nathanp180 Guest

    Haven't received the purchase for Quantum Break

    nathanp180, Apr 16, 2016
    #4
  5. bowski477
    bowski477 Guest
    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
     
    bowski477, Apr 16, 2016
    #5
  6. Hey there LeftMoney110244!

    Just to clarify, did you pre-order Quantum Break on your LeftMoney110244 account? If so, please send me a private message with a link to a screenshot of your purchase confirmation. You can check your purchases at

    commerce.microsoft.com
    . Just click on the envelope icon labeled "Private Message" below my post. Thanks in advance!
     
    Mister Quimby, Nov 3, 2018
    #6
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Haven't received the purchase for Quantum Break