Haven't received the Origin Access code promised with the pre-order of Battlefield 1

Hello!

I have been redirected here by the Xbox Live Support Chat, with the assurance this issue will be solved here.

When pre-ordering Battlefield 1, there was a promotion stated in the description that a 1 Month Origin Access code will be sent by message to my Xbox account within 7-10 days. I pre-ordered it on the 19th and still haven't recieved the code.

Was looking forward to playing some of the older Battlefield games with Origin access. Is there any chance this issue could be looked into so I can get my code?

Thank you for your help,

~Eddie

:)

 

i haven't received the redeem code for 1-month ea access membership

i haven't received the redeem code for 1-month ea access membership coming along with the pre-order of FIFA 17

 

Pre-ordered Battlefield™ 1 Standard Edition, Did not receive a code for one month of EA Access*

Hello,

Microsoft Answer Support person directed me here.

I Pre-ordered Battlefield™ 1 Standard Edition on 10/5/2016. I haven't received a code for one month of EA Access* in my Xbox messaging center yet.

Thanks!

 

ok it's not origin access code it would be the ea access code

Origin is free but not ea access. Which is the free game download serviceservice with subscription

Origin is the matchmaking services and download server

That being said it's usually 7-10 business days after redemption of the code

Which since the game only came out last week meaning you still have to wait 7 dayd

 

Ok, I meant EA access, my apologies. Origin access is the name of the similar subscription on PC, I confused the two.

However, I should have received my code by now. It has easily been 10 days since my purchase. Like I said, the game came out on the 19th, that's about 20 days ago, not sure how you say that I will need to wait 7?

You seem to have misunderstood me, there was a promotion where you would be sent a EA access code to your Xbox One message center (within 7-10 days) when you purchased a pre-order of Battlefield 1 digitally.

 

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