Haven't received Stick of Truth code from Fractured but Whole pre-purchase

Sa Mageburner · Oct 1, 2016

I can provide a code to my Xbox Support number from my conversation with them if needed. Some sort of Moderator PM me please.

:)

golf pro 78 · Oct 1, 2016

Stick of Truth Code

Pre-ordered The Fractured But Whole and never received my code for the Stick of Truth at launch. Was directed to post here from xbox support.

JoshLease · Oct 1, 2016

South Park Promo

I pre-ordered South Park: The Fractured but Whole and have not received my promotional code for South Park: The Stick of Truth. I purchased The Fractured but Whole 6/16/2016. Thank you

Jav0r · Oct 1, 2016

Codes are sent out 7-10 days after you purchase the game. If you don't receive your code by the end of the 11th day please create a new thread to let them know.

Judge · Oct 2, 2016

You will not receive Stick of Truth until you are charged for your pre-order of the game. Since MS now does not charge you for pre-orders until 7-10 days prior to the release of the game, you will need to wait until then to receive Stick of Truth.

Sa Mageburner · Oct 2, 2016

I was charged for my pre-purchase. I purchased using account credit.

Miss Bijoux · Nov 3, 2018

Hey Sa Mageburner -

I responded to your other thread
over here but in short, you will be able to download South Park: The Stick of Truth when South Park: The Fractured But Whole launches.

If you have any other support related issues, feel free to post up a new thread.

Miss Bijoux

Hey fadednplayen -

According to
Ubisoft, if you pre-order the game on Xbox, you will receive a code for South Park: The Stick of Truth at launch of The Fractured But Whole.

Apologies for any frustration this may cause.

Mister Beep

Hey there!

As mentioned on our
South Park: Fractured But Whole page, you will have access to South Park: The Stick of Truth at the release of Fractured But Whole if you pre-ordered. You can also find this info on the Xbox Store's description for the game as well. Hope this helps clear
it up!

For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase
at the launch of South Park™: The Fractured But Whole™.

Hey Papi

So this is a bit confusing but I think you will only be able to get the stick of truth game when Fractured But Whole is released. Below are some of the fineprint in regards to the promotion provided by Ubisoft on the game's site here:

UbiSoft SP Fracture But Whole

However if you get the promotional game earlier then the release that would be awesome. South Park The Stick of Truth is already part of the backwards compatibility program so gaming on Xbox One should be fine. You can check out the
full list of games that are backward compatible here (or just to verify for yourself the game is on the list):

Backwards Compatibility List

PRE-PURCHASE DIGITALLY: PLAY NOW*
We have exciting news! If you pre-purchase South Park: The Fractured But Whole today, you can download and start playing South Park: The Stick of Truth right now for free!

PRE-ORDER: GET A DOWNLOAD CODE AT LAUNCH*

All customers who pre-order the game will get South Park: The Stick of Truth upon launch of South Park: The Fractured But Whole. After the launch of the game, all customers who buy the game during the offer window will get a free copy of South Park: The
Stick of Truth.

Cheers!!

Miss Bijoux

Hey Darkfigthter -

Sincere apologies for the misinformation I provided above. According to the Microsoft Store Page for South Park: The Fractured But Whole,
you will receive access to South Park: The Stick of Truth at the launch of The Fractured But Whole:

For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase at the launch of South Park™: The Fractured But Whole™.

Additionally, we were able to confirm this via Ubisoft's store page as well.

If you have any further questions, please let us know!

Miss Bijoux

Hey NeuroticNinja18 -

According to the
Microsoft Store Page for South Park: The Fractured But Whole, you will receive access to South Park: The Stick of Truth at the launch of The Fractured But Whole:

For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase at the launch of South Park™: The Fractured But Whole™.

Additionally, we were able to confirm this via
Ubisoft's store page as well.

Apologies for any confusion this may have caused. If you have any further questions, please let us know!

Haven't received Stick of Truth code from Fractured but Whole pre-purchase