Haven't received rewards points

Discus and support Haven't received rewards points in XBoX Rewards & Social to solve the problem; My rewards points were supposed to be deposited by the 30th and they have not been 186e91dc-b834-43f5-b846-3f986539288b Discussion in 'XBoX Rewards & Social' started by Starfox2009, Apr 2, 2017.

  1. Starfox2009
    Starfox2009 Guest

    Haven't received rewards points


    My rewards points were supposed to be deposited by the 30th and they have not been

    :)
     
    Starfox2009, Apr 2, 2017
    #1
  2. Haven't received reward points :-(

    no. when I redeemed my vip gems they asked for an email to send the code to redeem the reward points. I'm trying to say its been a few weeks, yet no email. and there is no status of them on the rewards site...
     
    Fhee-26120EDF-F184-4937-8869-48CAD3FFDBD2, Apr 2, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Haven't received reward points :-(

    Per the program's FAQ:

    [b][b][b][b][b][b][b][b][b][b][b][b][b][b][b][b][b][b][b]
    [b][b][b][b][b]I claimed Rewards Credits from the vault. When will I receive them?

    [/b][/b][/b][/b][/b]

    [b][b][b]If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending
    in your account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that
    amount will be deposited into your Microsoft account on or around the 15th of the next month.[/b][/b][/b]

    [b][b][b]
    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing into
    your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

    [/b][/b][/b]

    [/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b]
     
    Smwutches, Apr 2, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Haven't received rewards points

    You'll want to post in the support section of this forum in order for support to check into it for you. Keep in mind that credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000
    between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, Apr 2, 2017
    #4
  5. VincenzoPacione Win User

    Haven't received reward points

    Thank you very much for your help!
  6. VincenzoPacione Win User

    Haven't received reward points

    Ok cool, thank very much for your help!
  7. Smwutches Win User

    Haven't received rewards points

    You'll want to post in the support section of this forum in order for support to check into it for you. Keep in mind that credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000
    between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
  8. MateusFontana Win User

    Haven't received reward points

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. I'm sorry you're having this problem.

    About this issue, please contact Microsoft rewards support via the link below.

    https://support.microsoft.com/en-us/supportrequ...
  9. Smwutches Win User

    Haven't received reward points :-(

    Per the program's FAQ:

    [b][b][b][b][b][b][b][b][b][b][b][b][b][b][b][b][b][b][b]
    [b][b][b][b][b]I claimed Rewards Credits from the vault. When will I receive them?

    [/b][/b][/b][/b][/b]

    [b][b][b]If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending
    in your account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that
    amount will be deposited into your Microsoft account on or around the 15th of the next month.[/b][/b][/b]

    [b][b][b]
    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing into
    your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

    [/b][/b][/b]

    [/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b]
Thema:

Haven't received rewards points

Loading...
  1. Haven't received rewards points - Similar Threads - Haven't received rewards

  2. I bought a 20 dollar shark card and i haven't received my gta online money it's been 4 or 5...

    in XBoX Games and Apps
    I bought a 20 dollar shark card and i haven't received my gta online money it's been 4 or 5...: Just need help don't wanna pay for something then get nothing in return It's bs 2b5a775d-2942-4ddb-99c3-c8861d6b21c7
  3. My friend has sent me a game as a gift but I haven't received it what should I do

    in XBoX Games and Apps
    My friend has sent me a game as a gift but I haven't received it what should I do: My friend has sent me 3 months of game pass but I haven't received it is there a reason why 011d33e5-73c1-4639-8b27-979fb2b27a0b
  4. Can you help me figure out why I haven't received a purchase?

    in XBoX on Windows
    Can you help me figure out why I haven't received a purchase?: I was gifted a game recently and never received the purchase, me and my friend have looked to see what's wrong and can't figure it out, if you know what happened contact me as soon as possible,...
  5. Why haven't I received my controller back

    in XBoX on Windows
    Why haven't I received my controller back: Sent My controller back for repairs as it was still under warranty ups provide proof that it was delivered to microsoft repairs I waited 2 months and heard nothing... so I called microsoft support...
  6. It's been 7 months and I still haven't received my Cherry Blossom Cape on Java from the Mob...

    in XBoX Accessibility
    It's been 7 months and I still haven't received my Cherry Blossom Cape on Java from the Mob...: I voted in the Mob Vote and I would hear everyone receiving their capes eventually, however to no avail I have been trying for months to email Mojang to help me with this issue, but instead I get...
  7. Xbox weekly streak badge haven't received/ not showing up on profile

    in XBoX Accessibility
    Xbox weekly streak badge haven't received/ not showing up on profile: The weekly streak profile badge is still not showing up on my profile. Although I had reset issues/bug with the weekly rewards sets I have completed the weekly sets couple of times during the...
  8. I haven't received the shipping label to return an item in warranty

    in XBoX on Consoles
    I haven't received the shipping label to return an item in warranty: I have completed an order to return a faulty controller and have been waiting 3 days to get the email with the return label to send it back to you,. It is not in my spam/junk folder it is not on...
  9. Why haven't I received my refund?

    in XBoX on Windows
    Why haven't I received my refund?: Hey there, I recently requested a refund for a purchase I made and I was notified that it was processed. However, I have not seen the funds hit my account. d086611f-cc2f-4180-a7bd-2ab130ec473f
  10. I got the Gilded Hunter Pack but haven't received any of the rewards for any of the games.

    in XBoX Games and Apps
    I got the Gilded Hunter Pack but haven't received any of the rewards for any of the games.: I received the Gilded Hunter Pack that came with my xbox but I've never gotten any of the items that are supposed to come with it. It says I claimed it in settings. What do I do to get them? I've...