Haven't Received Rewards Credits after Redeeming Gems

Hello,

From the FAQ:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing into
your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we will not be able to deliver your Rewards Credits until the deposit issue is resolved.

It takes about 96 hours for credits to show as pending in your account.

Thank you. They just showed up.

It takes about 96 hours for credits to show as pending in your account.

If you mean you redeemed gems for $5 you would receive the code within 2 days if it was for a prepaid Visa card. If it was for Xbox Rewards credits, the credits should show as pending on the rewards site about 96 hours after you redeemed them and would be
deposited by the following 15th or 30th of the month.

If you mean you redeemed Microsoft Rewards points, it can take 24 hours to receive their codes. For further assistance with that program, you would need to contact their customer support via their redemption page.

I got this message also and noticed my gems show as redeemed. How will I know it got submitted and how and when do you actully receive these reward credits?