Haven't received reward credits offered as incentive from Xbox One S order

I received an email from Xbox Live Rewards on September 27 saying if you order a new Xbox One console from the Microsoft Store by December 31, you would receive 50,000 reward credits, a free game for being a Gold member, and free expedited shipping. I made
my order on October 7th, (Order number 9813040275). Received both the game and got the faster shipping, but never received a code or verification about the 50,000 reward credits. (That was actually the driving point of why I upgraded from my 360) I've spent
8 hours on the phone with techs and support already to no avail, so I very much hope this can finally be figured out. Thanks for your time.

:)

 

Didn't get my 15000 reward credits for buying Xbox one s on Microsoft.com .. not pending either

i have ordered and received an Xbox one s from Microsoft. Mainly because of the 15,000 reward credits. I haven't received those yet and they're not pending please help, merry Xmas

 

Missing Rewards Credits! Please help! I've spent weeks looking for help.

I received this email on 10/29:

If you aren’t swayed by the gorgeous design, HDR graphics, and 4K Blu-Ray and streaming, here’s some extra incentive. We’ll give you
50,000 Rewards Credits and a select FREE game when you order select Xbox One S consoles from
MicrosoftStore.com… and you’ll also get
FREE expedited shipping.*

What are you waiting for? Make your purchase by December 31

(Note the 50,000 Rewards Credits by Dec 31st!)

I purchased my One S through the link on 11\24 & still have not received my credits. There is no mention of them anywhere on my XLR page. So it's not just that they haven't been deposited. I've spoken to Xbox & Microsoft with no one helping me!

 

Hi RumWarrior. Rewards Credits will show as pending by the end of the week. Thanks for your patience.