Haven't received Quantum Break Windows 10 or any Alan Wake codes

I pre-ordered Quantum Break on the 3rd, but haven't gotten any of the promotional bonuses yet. It's been 10 days since release, so I contacted support and they sent me here.

:)

 

Still not receive Alan wake American nightmare and windows 10 Quantum Break code

Don't receive my messages to get my Windows 10 copy of Quantum Break code and Alan wake American nightmare code. Only received the Alan wake for Xbox360.

If possible can send me Windows 10 Quantum Break code and Alan wake American nightmare code.

thanks for any help with this.

 

No Alan Wake or Quantum Break codes for Quantum Break Pre-order.

I haven't received my codes for Alan Wake and Quantum Break for Windows 10. Can anyone help?

 

Hi . not received any code. when will you send or give me solution

hola . no recibido ningun codigo . cuando lo vais a mandar o que solucion me dais.

 

i have not recived my qb windows 10 code ??? please help...i called the 1800 # and they told me to wright a comment here ?

 

Hey everyone,

We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!