Haven't received my halo wars definitive edition code yet

Halo Wars Definitive Edition is only available for those who pre-ordered Halo Wars 2 Ultimate Edition, not the standard edition.

If you did order the Ultimate Edition and still haven't received you code, can please head to this link and check if the game is available for download? https://www.microsoft.com/en-us/store/p/halo-wars-definitive-edition/c1lmknh1s8rv

You can also try to search for Halo Wars Definitive Edition on the your Xbox One under the Ready to Install list (My Apps & Games).

Hey there!

As mentioned in Halo Wars 2: Ultimate Edition's description on the Xbox Store, you will receive your code through the Xbox Live message inbox within 7-10 days of purchasing the game. If you just purchased your game recently, that would be why you haven't
received a code yet. If you purchased and have waited over 10 days, please post back the specific date of purchase so we can look into this further!

Thanks!

Hey there leonidas091,

The codes are sent via Xbox Live Message within 7 to 10 days of the pre-order. What date did you pre order the game? If you're not 100% sure, you can check the date by visiting
commerce.microsoft.com. If you're not seeing the code after the 10 days, please feel free to create a new post.

Thanks!

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Xbox Forums Staff

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Hey there!

Please check your messages as we sent your code there.

Thank you!

Hi, I meant to clarify I haven't received my Halo Wars Definitive Edition code.

Hey there!

As mentioned in the store description for
Halo Wars 2: Ultimate Edition, the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.