Haven't received my 50000 points for Upgrading to the Xbox One X.

Discus and support Haven't received my 50000 points for Upgrading to the Xbox One X. in XBoX Rewards & Social to solve the problem; From The Microsoft Rewards Team: Hi, Thank you for reaching out to us. We hope that you are doing well today. My name is Derick from Microsoft... Discussion in 'XBoX Rewards & Social' started by uG x BuLLeTz, Jun 17, 2018.

  1. uG x BuLLeTz
    uG x BuLLeTz Guest

    Haven't received my 50000 points for Upgrading to the Xbox One X.


    From The Microsoft Rewards Team:

    Hi,

    Thank you for reaching out to us. We hope that you are doing well today. My name is Derick from Microsoft Rewards Customer Support.

    We understand where you are coming from and that you feel upset. We appreciate you bringing this to our attention. Upon checking the screenshot that you have provided this is from Xbox rewards promotion. You have reached Microsoft rewards support wherein
    we cater to issues concerning Microsoft rewards account and Microsoft rewards redemptions. Based from the information that you have provided, we have determine that this is a non-Microsoft rewards redemption.

    This issue can be best handle by the Xbox Support Team. Please be informed that Xbox and Microsoft Rewards are two different department. Kindly reach out the correct department for your issue, you may contact them thru this link: Contact Us | Xbox Support

    We hope this information helps in addressing this issue.

    Have a great day!

    Sincerely,

    Derick

    The Microsoft Rewards Team





    From Xbox Support:

    Thank you for the details, Actually there is a forum for Xbox live rewards where you can provide the necessary info and redeem the points. Let me get you that link so you can post there and get this resolved.

    The Link took me to here.

    :)
     
    uG x BuLLeTz, Jun 17, 2018
    #1
  2. uG x BuLLeTz
    uG x BuLLeTz Guest
    Microsoft Rewards - Upgrading to the Xbox One X

    I haven't received my 50000 points for upgrading to the Xbox One X?
     
    uG x BuLLeTz, Jun 17, 2018
    #2
  3. McGraw1983
    McGraw1983 Guest
    50 000 rewards points

    anyone else buy an xbox one s and haven't received the 50000 points yet. I cant get mine or get any help in getting them....
     
    McGraw1983, Jun 17, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Haven't received my 50000 points for Upgrading to the Xbox One X.

    The Xbox Rewards program has never had any offers for purchasing or upgrading to a One X.
     
    Smwutches, Jun 17, 2018
    #4
  5. uG x BuLLeTz
    uG x BuLLeTz Guest
    If you go on to the Microsoft Rewards App itself it says 'Upgrade to the Xbox One X for 50000 points'

    Haven't received my 50000 points for Upgrading to the Xbox One X. [​IMG]
     
    uG x BuLLeTz, Jun 17, 2018
    #5
  6. Smwutches
    Smwutches Guest
    That is an image from the Microsoft Rewards app, not the Xbox Rewards program. So it's a Microsoft Rewards offer. You will need to contact customer support for the Microsoft Rewards program again as Xbox Rewards support will not be able to assist.
     
    Smwutches, Jun 17, 2018
    #6
  7. uG x BuLLeTz
    uG x BuLLeTz Guest
    Ok thanks
     
    uG x BuLLeTz, Nov 3, 2018
    #7
  8. uG x BuLLeTz Win User

    Haven't received my 50000 points for Upgrading to the Xbox One X.

    The Xbox Rewards program has never had any offers for purchasing or upgrading to a One X.
    If you go on to the Microsoft Rewards App itself it says 'Upgrade to the Xbox One X for 50000 points'

    [​IMG]
  9. Smwutches Win User

    Haven't received my 50000 points for Upgrading to the Xbox One X.

    The Xbox Rewards program has never had any offers for purchasing or upgrading to a One X.
  10. uG x BuLLeTz Win User

    Haven't received my 50000 points for Upgrading to the Xbox One X.

    That is an image from the Microsoft Rewards app, not the Xbox Rewards program. So it's a Microsoft Rewards offer. You will need to contact customer support for the Microsoft Rewards program again as Xbox Rewards support will not be able to assist.
    Ok thanks
  11. Smwutches Win User

    Haven't received my 50000 points for Upgrading to the Xbox One X.

    That is an image from the Microsoft Rewards app, not the Xbox Rewards program. So it's a Microsoft Rewards offer. You will need to contact customer support for the Microsoft Rewards program again as Xbox Rewards support will not be able to assist.
  12. uG x BuLLeTz Win User

    Upgrade to the Xbox One X for 50000 points.

    You will need to contact customer support
    for the Microsoft Rewards program for assistance.
    Thanks for the response! :)
Thema:

Haven't received my 50000 points for Upgrading to the Xbox One X.

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