Havent received Fallout 3 code

Talked to a representative last week about receiving the fallout 3 code and she said I would receive the code shortly, but I still haven't received anything yet.

:)

 

Have not received fallout 3 code

Havent received a fallout 3 code when I preordered fallout 4

 

Did not receive Fallout 3 code with pre-order

Hey also Preordered Fallout 4 and havent received my code of fallout 3 :'v

 

Hi there!

Firstly, let me just say that the Xbox Forums Support team are working their way through the forum posts, and you should expect a response within 2-3 working days to this thread. Please see below for more information in the mean time.

Secondly, please make sure you have reviewed the terms and conditions of this offer at the very bottom of this page: www.xbox.com/en-GB/games/fallout-4 to make sure that you are eligible to receive a code for Fallout 4.

Please also note that it can take up to 10 calendar days for the code to be sent to you via Xbox Live message.

Thirdly, it is possible that the message was sent to you but has since expired since all Xbox Live messages expire after 28 days.

If that is the case, a member of the Xbox Support staff will be along soon and they may be able to retrieve your code.

If you were never sent the code, and believe you should have received it, it may have just been a glitch and again, Xbox Support will be along to lend a hand in getting you your code.

I hope this helps you today!

Cheers,

-

 

Where did you purchase Fallout 4? If you purchased from the Xbox Store, please send me a private message with a link to a screenshot of the purchase from the Microsoft Commerce page.
You can use OneDrive or any other popular image hosting website to send that screenshot!

If you purchased a physical copy, your code will be inside the case.

To private message me, click the tiny envelope below my post. Thanks!

 

Okay I officially feel dumb as I never opened the game yet waiting for the code but as you said it is in the case. Sorry for the inconvenience and thank you.

 

No problem! Hope you have a good one!