Haven't received Dark Souls promo code

I purchased Dark Souls 3 on February 21st and still haven't received my promo code for Dark Souls 1. I was told to post on this forum from your support team and you guys will contact me back in 24 hours.

:)

 

Dark souls promo code

I still have not received my dark souls promo code after purchasing the dark souls 3 promotion on 02/16/2016

 

Missing

I haven't got my Dark souls Promo-code for buying dark souls 3, please help me if you can! Thanks

 

Hello.

You can post the same text on this fórum:

forums.xbox.com/.../4272.aspx

This is the correct forum were you can share this situation to get reviewed by the proper support.

Please be sure to add:

Promotion Detailsate of Purchaseromo Item(s):

Hope this help.

 

Hey there Ba1LeY!

Sorry to hear that you have not received your code yet! I can assure you that your information has been passed along to the appropriate teams, who are working on getting these codes sent out by the end of the week. In the meantime, keep an eye on your Xbox
Live messages. If you do not receive your code by Friday, please create a new thread in the forum that Parasimpatico has linked above. Thank you for your patience!