Haven't received credits for purchase

Discus and support Haven't received credits for purchase in XBoX Rewards & Social to solve the problem; I bought the battlefield 1 and titanfall 2 deluxe bundle and devil may cry 4 and haven't received any credits for them and it's been about 2 weeks now... Discussion in 'XBoX Rewards & Social' started by ViridianZero, Nov 22, 2016.

  1. ViridianZero
    ViridianZero Guest

    Haven't received credits for purchase


    I bought the battlefield 1 and titanfall 2 deluxe bundle and devil may cry 4 and haven't received any credits for them and it's been about 2 weeks now

    :)
     
    ViridianZero, Nov 22, 2016
    #1
  2. xxJG0Dxx
    xxJG0Dxx Guest
    Haven't received credit for last months purchases

    can you check why I haven't received any credit for my feb purchases.. Thankyou.
     
    xxJG0Dxx, Nov 22, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Haven't received credit for last months purchases

    If you're looking for VIP rebates, those are calculated after the end of the month and given by the 15th of the next month so it's too soon to see credits pending for February purchases.
     
    Smwutches, Nov 22, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Haven't received credits for purchase

    Devil May Cry would have gone towards your Games on Demand punch card and you would need to make 2 other eligible purchases in order to complete that offer and receive credits.

    There have not been any offers the Battlefield/Titanfall bundle would be eligible for. If you are eligible for VIP rebates, it would be part of your rebate which is calculated after the end of the month and given by the 15th of the next month. So it would
    be too early to see credits pending for November purchases.
     
    Smwutches, Nov 23, 2016
    #4
  5. ViridianZero
    ViridianZero Guest
    So still yet to see any rewards credits from the rebates and I'm at the 4 star level but the credits for last months survey showed up so idk what's going on
     
    ViridianZero, Dec 2, 2016
    #5
  6. Smwutches
    Smwutches Guest
    Rebates are calculated after the end of the month and given by the 15th of the next month. So it's too early to see credits pending for November purchases.
     
    Smwutches, Nov 3, 2018
    #6
  7. Smwutches Win User

    Haven't received credits for purchase

    Rebates are calculated after the end of the month and given by the 15th of the next month. So it's too early to see credits pending for November purchases.
  8. Smwutches Win User

    Haven't received credits for purchase

    Devil May Cry would have gone towards your Games on Demand punch card and you would need to make 2 other eligible purchases in order to complete that offer and receive credits.

    There have not been any offers the Battlefield/Titanfall bundle would be eligible for. If you are eligible for VIP rebates, it would be part of your rebate which is calculated after the end of the month and given by the 15th of the next month. So it would
    be too early to see credits pending for November purchases.
  9. ViridianZero Win User

    Haven't received credits for purchase

    So still yet to see any rewards credits from the rebates and I'm at the 4 star level but the credits for last months survey showed up so idk what's going on
  10. XBLRewards8 Win User

    Haven't received credits.

    Hello deathdealer7888,

    Since you only completed the avatar portion of the offer, that is the only Credits you received. Since you did not complete the purchase portion of the offer, you could not complete the achievement portion of the offer. For reference, you purchased Bram
    Stoker's Dracula, Scout's Guide to the Zombie Apocalypse, and State of Decay. Cabin in the Woods was not an eligible purchase for this offer, as was indicated on the FAQ.
  11. XBLRewards8 Win User

    Haven't received credits for marketplace purchases in months.

    Hello Wessmonster,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
    get payback Credits on your purchases, until you received your first star last month. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
    If you are wondering where this payback is, the reason why it has not yet been shown is on our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
    Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
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