Haven't Received Code for Batman V Superman Promo After Purchasing Arkham Knight

Discus and support Haven't Received Code for Batman V Superman Promo After Purchasing Arkham Knight in XBoX Sales and Promo to solve the problem; I purchased Batman: Arkham Knight last night during the Warner Bros promo for Gold members. I received an email receipt but it had no code for the... Discussion in 'XBoX Sales and Promo' started by ElliottDavis, Mar 16, 2016.

  1. ElliottDavis
    ElliottDavis Guest

    Haven't Received Code for Batman V Superman Promo After Purchasing Arkham Knight


    I purchased Batman: Arkham Knight last night during the Warner Bros promo for Gold members. I received an email receipt but it had no code for the promo and I haven't received a separate email with the code in it either. I've checked both of my email accounts
    spam/junk filters and it's nowhere to be found. Is there a 24-48 wait period or something like that?

    Thanks

    :)
     
    ElliottDavis, Mar 16, 2016
    #1
  2. Batman Vs Superman E-Movie Cash

    I purchased Arkham Knight after seeing a promotion for free tickets to Batman V Superman and never received my voucher code. I have emailed the company that has handled the code, and I have been in contact with Xbox Support, and they sent me here.
     
    CaptainBaucbauc, Mar 16, 2016
    #2
  3. Batman Vs Superman E-Movie Cash

    I need the promo code of batman v Superman.
     
    justinspringer88, Mar 16, 2016
    #3
  4. Neil_Jif
    Neil_Jif Guest

    Haven't Received Code for Batman V Superman Promo After Purchasing Arkham Knight

    I am in the same situation, have not been able to find any real information on what to do yet.
     
    Neil_Jif, Mar 16, 2016
    #4
  5. ElliottDavis
    ElliottDavis Guest
    Yeah, I'm really hoping I can get it before the 25th. I talked to support and they said to make a post in the Promo forums. I should expect a response in 24-48 hours.
     
    ElliottDavis, Mar 16, 2016
    #5
  6. John Preston
    John Preston Guest
    Same here. Bought the game last night, now what?
     
    John Preston, Mar 16, 2016
    #6
  7. Same here. Bought the Batman Arkham Knight digital download through Xbox Live Gold member area on the xbox one console. Got purchase confirmation email but no promo code for Batman v Superman movie discount.
     
    MasterB1aster05, Mar 17, 2016
    #7
  8. Mister Beep
    Mister Beep Guest

    Haven't Received Code for Batman V Superman Promo After Purchasing Arkham Knight

    Hey guys!

    Sorry to hear about the issue! Since this is a Microsoft Movies & TV promotion, the best folks to reach out to will be our
    Microsoft Movies & TV Support team. In the meantime, keep an eye out for an email with further information regarding the promotion!

    Please keep us posted on how it goes!
     
    Mister Beep, Mar 17, 2016
    #8
  9. Neil_Jif
    Neil_Jif Guest
    I contacted support directly and they said we would get an e-mail with the cert by the 25th.
     
    Neil_Jif, Mar 17, 2016
    #9
  10. Neerb
    Neerb Guest
    Thanks for the notification, The Accualt, rather than being uselessly redirecting like Mister Beep.

    I noticed when I made my qualifying purchase of Arkham Knight that Xbox Live Purchasing systems were having issues; hopefully I don't wait a full week just to discover they somehow missed my purchase as being part of the promotion.
     
    Neerb, Mar 20, 2016
    #10
  11. Hey, guys! If you don't receive your code on the 25th, please reach out to the Movies & TV Team like Mister Beep posted. They are the team that are handling this promotion, and we will be unable to assist further. Thanks for understanding!
     
    Misses Quinzel, Nov 3, 2018
    #11
  12. MasterB1aster05 Win User

    Haven't Received Code for Batman V Superman Promo After Purchasing Arkham Knight

    Same here. Bought the Batman Arkham Knight digital download through Xbox Live Gold member area on the xbox one console. Got purchase confirmation email but no promo code for Batman v Superman movie discount.
  13. CaptainBaucbauc Win User

    Batman Vs Superman E-Movie Cash

    I purchased Arkham Knight after seeing a promotion for free tickets to Batman V Superman and never received my voucher code. I have emailed the company that has handled the code, and I have been in contact with Xbox Support, and they sent me here.
  14. ScooterMartin Win User

    Batman Vs Superman E-Movie Cash

    I purchased Arkham Knight Premium Edition and was supposed to receive the $8 code to see the batman vs superman movie. never got the code. I would like this taken care of quickly. or at the very least an equivanlent in points on my account.
  15. justinspringer88 Win User

    Batman Vs Superman E-Movie Cash

    I need the promo code of batman v Superman.
  16. Neerb Win User

    Haven't Received Code for Batman V Superman Promo After Purchasing Arkham Knight

    Thanks for the notification, The Accualt, rather than being uselessly redirecting like Mister Beep.

    I noticed when I made my qualifying purchase of Arkham Knight that Xbox Live Purchasing systems were having issues; hopefully I don't wait a full week just to discover they somehow missed my purchase as being part of the promotion.
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Haven't Received Code for Batman V Superman Promo After Purchasing Arkham Knight

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