haven't received additional games from quantum break pre order. Have posted before but ...

Discus and support haven't received additional games from quantum break pre order. Have posted before but ... in XBoX Games and Apps to solve the problem; this is a joke give me an answer why i haven't got what i paid for! a33550c6-e211-4022-9357-7f8d3139f630 Discussion in 'XBoX Games and Apps' started by MDH MUTTSNUTTS, Apr 24, 2016.

  1. MDH MUTTSNUTTS
    MDH MUTTSNUTTS Guest

    haven't received additional games from quantum break pre order. Have posted before but ...


    this is a joke give me an answer why i haven't got what i paid for!

    :)
     
    MDH MUTTSNUTTS, Apr 24, 2016
    #1
  2. BIG KRAZY 187
    BIG KRAZY 187 Guest
    I Haven't Received Quantum Break Pre-Order Bonuses

    I pre-ordered Quantum Break on April 4th on Xbox One but I haven't received any of my pre-order bonuses. I contacted Microsoft support and they told me that I would receive my codes on the 15th. I received my Gears of War 4 beta code today but I still haven't
    received any of my Quantum Break pre-order bonuses.
     
    BIG KRAZY 187, Apr 24, 2016
    #2
  3. BubbletopAtom13
    BubbletopAtom13 Guest
    Quantum Break - XBox1 - Pre-order offer...

    As part of the Quantum Break pre-order (https://support.xbox.com/en-US/xbox-one/games/quantum-break-preorder), there was supposed to be activation codes sent for:

    • Alan Wake: American Nightmare
    • Quantum Break on Windows 10
    • Alan Wake + additional content
    I understand that they will be sent out in 'waves', but it seems well past the launch date of 04/04/2016 and I would have thought I would have received some of the codes by now. I pre-ordered back on 02/11/2016 (order# ending in ...005419).

    Is there a hard date when all of the codes will be sent out...???

    Thank you in advance...
     
    BubbletopAtom13, Apr 24, 2016
    #3
  4. SaneEquation5 Win User

    Code for Quantum Break!!!

    Please read carefully. Here's the link:
    support.xbox.com/.../quantum-break-preorder

    "If you pre-ordered Quantum Break via the Xbox Store (not from a retailer), you’ll receive codes that allow you to play additional content."
  5. Omar Kamala Win User

    Code for AW American Nightmare not received.

    I created a post regarding the free Quantum Break for the PC and was told to wait. This is a post in relation to American Nightmare that I still haven't got even though I pre-ordered the game back in February and was told I would get it 10 days after the
    pre-order.

    I still haven't received an answer from a Microsoft representative (Even if its just we are looking into this). How long do I need to wait (NOT for the PC version of Quantum Break or Alan Wake since I have a time frame for those 2).
  6. Mister Beep Win User

    Buy Quantum Break digital on Release - but still no Win10 Game or Alan Wake

    Hey Sibdrasil!

    Just a heads up, we are looking into an issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Just wanted to clarify with you on the details of the promotion, since you mentioned you purchased Quantum Break on the release date, you will not be eligible for Quantum Break on Windows 10 as that was for users that pre-ordered before the release.

    Thank you for your patience.
  7. CryonicEFX Win User

    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
  8. Mister Beep Win User

    I'm tired of people looking into Quantum Break preorders

    As you mentioned, we're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information. We do not have any additional information to
    provide at this time.

    Thank you for your patience!
Thema:

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