Haven't received $10 Xbox gift card

funk0tron · Sep 26, 2015

I preordered Metal Gear Solid 5: The Phantom Pain on August 26, 2015 and for preordering it said I would receive a $10 xbox gift card. It has been a month and I still haven't received it. I have checked my inbox and spam folder every other day the past few
weeks and it hasn't arrived.

:)

tonymiafl · Sep 26, 2015

Given the wrong amount for the $5/$10/$15 Promotional Gift Card

I have the same issue. I signed up for xbox 3-month gold on Jun 12, 2015 and I still haven't received the $10 gift card or code.

PiousThread797 · Sep 26, 2015

Haven't received 10 dollar gift code that comes with digital purchase

I bought Forza Horizon 3 for my xbox on the microsoft site and it says it comes with a free 10 dollar digital gift card and I haven't received it.

Smwutches · Sep 26, 2015

If you're a rewards member, you would have received 15,000 rewards credits instead of the $10. If you're not a member, you would need to contact customer service for microsoftstore.com since that offer is through them.