havent gotten my xbox reward points credited

For help with the rewards program, you would need to post in the Xbox Rewards Questions support forum.

Keep in mind that if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

Hello ShadoIce,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

As of July 2014, we do not award Credits for Xbox Live Gold renewals. Also of note is that MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year,
and set your progress to the default state. This happened in September 2015 and December 2016. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

If you were wondering about your payback for purchases made this month, From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

As of July 1, 2014, there are no offers to receive credits for renewing gold.

These are all the transactions that I believe that I haven't gotten rewards points credited. I am mostly concerned about not receiving the 15,000 rewards points from Xbox Design Lab.

Hey there -

For any/all inquiries related to the Xbox Rewards program, you'll want to head over to the

Rewards Program forums. They'll be in a better spot to assist you.

Thanks for understanding.