Haven't got promotional game yet

You could contact Xbox Support directly here- http://support.xbox.com/en-US/contact-us.

You might be able to get a quicker response.

Phone/chat support do not handle promotions and would only send you back to the forums.

You could contact Xbox Support directly here- http://support.xbox.com/en-US/contact-us.

You might be able to get a quicker response.

Support is already looking into it for you and will update you on your other thread when they have news. https://forums.xbox.com/en-US/thread/67832d51-4218-4aa0-88d3-98ddf385907b

You could contact Xbox Support directly here- http://support.xbox.com/en-US/contact-us.

You might be able to get a quicker response.

Phone/chat support do not handle promotions and would only send you back to the forums.

I

They sent me here. I think I was scammed by Microsoft. They owe me rainbow six siege

Hi Kisohere, My name is oskayra and it will be my pleasure to help you.

I'm telling you in advance so there are no misunderstandings, this is a public user-to-user support forum. We are users who help other users. We don't work for Microsoft and don't have access to any user accounts.

Refunds usually take 3 to 5 business days (Saturdays, Sundays and holidays do not count as business days) and sometimes they can even take a little longer depending on the bank as they hold the money from the refunds for a while before they are reflected.

If that time has passed, then it will be necessary for you to contact your bank directly to find out where that money is, since the refund by Xbox is made immediately at the time you receive the approval message and the rest is the responsibility of your bank.

I hope you understand.

Source of information:

https://answers.microsoft.com/xbox/...eembolso/f920564b-8ebc-489f-8037-053b7df21dfa

This information is not mine, it is that of the independent advisor Gerardo C, the credits will be directed to him.

Greetings Coridales,
Oskayra.

This response has been automatically translated. As a result, there may be grammatical errors or strange expressions.