haven't got my fallout 3 code?

its been 10 days ...im upset about it.. help plz?

:)

 

Fallout 3

Hello I preordered fallout 4 and haven't got my code for fallout 3 yet

 

fallout 4 pre order

been over ten days since I pre ordered fallout 4 and still haven't got my fallout 3 code yet

 

Hi there!

Sorry to hear you're upset! Let me try to help you out!

Firstly, please make sure you have reviewed the terms and conditions of this offer at the very bottom of this page: www.xbox.com/en-GB/games/fallout-4 to make sure that you are eligible to receive a code for Fallout 4.

Secondly, it is quite possible that the message was sent to you but has since expired since all Xbox Live messages expire after 28 days.

If that is the case, a member of the Xbox Support staff will be along soon and they may be able to retrieve your code.

If you were never sent the code, and believe you should have received it, it may have just been a glitch and again, Xbox Support will be along to lend a hand.

Thanks,

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I was eligible for it. I bought it on the day of release. so I should have gotten the message, yet no such thing has happened.