Haven't got my 2% back for the second straight month

Discus and support Haven't got my 2% back for the second straight month in XBoX Rewards & Social to solve the problem; I've spent over $80 in the past two months and haven't got anything back. I was told last month that I opted-into a program that cost me the points... Discussion in 'XBoX Rewards & Social' started by zoidberg1339, May 5, 2017.

  1. zoidberg1339
    zoidberg1339 Guest

    Haven't got my 2% back for the second straight month


    I've spent over $80 in the past two months and haven't got anything back. I was told last month that I opted-into a program that cost me the points ...but I did nothing of the sort. I certainly wouldn't sign up for anything where I'd lose my rewards points.
    I searched for the offer the person mentioned but as far as I can tell it doesn't exist.

    But none of that would explain why I didn't get my points THIS month. Is it so hard to just give me my 2% back without trying to screw me out of it? It's like a dollar a month. I've been an XBL subscriber for well over a decade. Work with me here.

    :)
     
    zoidberg1339, May 5, 2017
    #1
  2. Troijjan
    Troijjan Guest
    DIE IN FIRE

    Stop renewing my Xbox game pass. I got it for FREE 2 months ago and I haven't played any xbox game pass games for 2 months yet you renewed it without me knowing about this. So stop renewing my xbox game pass now. And yes, I'd like to get my moneys back.
     
    Troijjan, May 5, 2017
    #2
  3. brandiesel1
    brandiesel1 Guest
    can any areas be skipped in NG+

    I got one one my 1st playthrough and my second. Now I need a third one for my crystal weapon. I went farming for 2 hours straight with the ring and about 20 humanity in my meter and didn't get one from the darkwraiths.
     
    brandiesel1, May 5, 2017
    #3
  4. Haven't got my 2% back for the second straight month

    MyVip is calculated at the end of the month and deposited around the 15th of the following month. It is too early to see April MyVip rebates.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, May 5, 2017
    #4
  5. zoidberg1339
    zoidberg1339 Guest
    It never seemed to take until the 15th before. I remember consistently getting them within the first week. I didn't get any for March - when I spent more in one month than I usually do - so that's certainly convenient that I didn't get my 2%. I'll wait and
    see if I get a reward for April but I'm not holding my breath, seeing as how I still haven't gotten an explanation for why I got nothing in March.
     
    zoidberg1339, May 6, 2017
    #5
  6. It has always been around the 15th.

    The staff will have to review your missing march MyVip, however is it possible you opted-in to the "Simply Rewarding" offer which gave 6,000 rewards for spending $60 on content? If you did, then that may be why you did not receive MyVip because content can
    only qualify for rewards one time so you would have received the 6,000 and not 2% (but the 6,000 would have been a better option than 2%).

    They will review your account and reply to you here. They work Monday - Friday from 9am to 5pm PST (which is why they have not responded yet). They do not work weekends.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, May 7, 2017
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello zoidberg1339,

    After reviewing your account, we see that you chose to opt in to the Simply Rewarding offer that was available in March (6,000 Credits for $60 in purchases). Since you cannot be Rewarded twice for a purchase, this means your March purchases went towards
    the Simply Rewarding offer, and not towards MyVIP payback. Since you did not complete that offer, you did not receive offer completion Credits. Regarding your April payback, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
     
    XBLRewards8, Nov 3, 2018
    #7
  8. XBLRewards8 Win User

    Haven't got my 2% back for the second straight month

    Hello zoidberg1339,

    After reviewing your account, we see that you chose to opt in to the Simply Rewarding offer that was available in March (6,000 Credits for $60 in purchases). Since you cannot be Rewarded twice for a purchase, this means your March purchases went towards
    the Simply Rewarding offer, and not towards MyVIP payback. Since you did not complete that offer, you did not receive offer completion Credits. Regarding your April payback, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
  9. Murphs-A47006C9-2185 Win User

    Haven't got my 2% back for the second straight month

    It never seemed to take until the 15th before. I remember consistently getting them within the first week. I didn't get any for March - when I spent more in one month than I usually do - so that's certainly convenient that I didn't get my 2%. I'll wait and
    see if I get a reward for April but I'm not holding my breath, seeing as how I still haven't gotten an explanation for why I got nothing in March.
    It has always been around the 15th.

    The staff will have to review your missing march MyVip, however is it possible you opted-in to the "Simply Rewarding" offer which gave 6,000 rewards for spending $60 on content? If you did, then that may be why you did not receive MyVip because content can
    only qualify for rewards one time so you would have received the 6,000 and not 2% (but the 6,000 would have been a better option than 2%).

    They will review your account and reply to you here. They work Monday - Friday from 9am to 5pm PST (which is why they have not responded yet). They do not work weekends.
  10. zoidberg1339 Win User

    Haven't got my 2% back for the second straight month

    It never seemed to take until the 15th before. I remember consistently getting them within the first week. I didn't get any for March - when I spent more in one month than I usually do - so that's certainly convenient that I didn't get my 2%. I'll wait and
    see if I get a reward for April but I'm not holding my breath, seeing as how I still haven't gotten an explanation for why I got nothing in March.
  11. Murphs-A47006C9-2185 Win User

    Haven't got my 2% back for the second straight month

    MyVip is calculated at the end of the month and deposited around the 15th of the following month. It is too early to see April MyVip rebates.
  12. John Dowding Win User

    Did the 360 have issues early on?

    My first 360 was dead straight out of the box, second one lasted about three months before hard drive failure. Took it back to Currys (remember them my Brit friends!) got a replacement and every 360 after that in whatever model was perfect. Not had a
    single problem with my One or controller since Day 1 and its used daily.
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Haven't got my 2% back for the second straight month

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