Haven't been able to connect to xbox live for months

Discus and support Haven't been able to connect to xbox live for months in XBoX on Consoles to solve the problem; A few months ago, I plugged my xbox one in and started it up for the first time in about a year. I updated it and all my games, but I wasn't able to... Discussion in 'XBoX on Consoles' started by MeTunnelzz6478, Jun 4, 2016.

  1. Haven't been able to connect to xbox live for months


    A few months ago, I plugged my xbox one in and started it up for the first time in about a year. I updated it and all my games, but I wasn't able to fully connect to xbox live. I would be able to access my profile and friends but on my dashboard was the
    standard "connect to xbox live" box. When I clicked on this nothing happened. I had an open NAT type and whenever I tested connection it came up with a message saying "It's a problem on our side, wait a bit" despite xbox live being completely fine. I was occasionally
    able to connect fully to xbox live and have access to syncing games, multiplayer, and the store, however, this was only twice. I did a factory reset on my console, but that did not change anything. I was still unable to connect fully to Xbox live. Irritated
    by this, I looked up resolutions and deleted all network data and my profile, then I proceeded to do a hard shutdown on my console. This did not work and I am now unable to play games on my profile. Whenever I attempt to download a profile, a message comes
    up saying, "xbox live error, try again later", and it gives me the code 0x80a40019. Hope this problem can be solved.

    :)
     
    MeTunnelzz6478, Jun 4, 2016
    #1
  2. katschu
    katschu Guest
    haven't been able to connect for days

    about to completely give up on this game. connectivity is the worst. I haven't been able to play for days because it can't connect to the server. I play other Microsoft games, and the issue is specific to Bingo. sucks
     
    katschu, Jun 4, 2016
    #2
  3. Thrillhauus
    Thrillhauus Guest
    Haven't been able to deposit My Rewards for months

    Hey there.

    I've had issues for months now - every time I receive a Rewards email I look to see if I've deposited and I have the big red button telling me that I need to update my information. All of it is there and I've resaved it multiple times - and my region is
    stated as Canada, which is correct. I oddly have a second US account that has no reason to be there and I'm wondering if this is causing an issue?

    Regardless I am a 100% digitial customer so I've been backed up on deposits for a while now and I'm interested in seeing if there's a resolution.

    Thanks!
     
    Thrillhauus, Jun 4, 2016
    #3
  4. Haven't been able to connect to xbox live for months

    I have opened all ports and have throughout all of this had an open NAT
     
    MeTunnelzz6478, Jun 4, 2016
    #4
  5. sounds like a router issue to me , what is your modem and router (model numbers) and wired or wireless ? who is your internet through ?
     
    RobertBuckalew, Jun 4, 2016
    #5
  6. I've tried connecting it wirelessly and with an Ethernet cord, neither have worked. Currently using the Aztech 700WR-3G, a modem which was given to me by my isp, Telkom. (South Africa).
     
    MeTunnelzz6478, Jun 4, 2016
    #6
  7. nvm finally worked the problem out. It being unplugged messed up the time so it wasn't connecting as it's time was set to 2011. Thanks
     
    MeTunnelzz6478, Jun 4, 2016
    #7
  8. Haven't been able to connect to xbox live for months

    I am having same issue. When I go to settings it says everything is all good tho
     
    SwiftKitten1112, Jun 4, 2016
    #8
  9. I'm using the nighthawk ac1900
     
    SwiftKitten1112, Oct 31, 2018
    #9
  10. ThisGameIsSucky Win User

    Haven't been able to launch Disney+ for 2 months

  11. Njal the Blue Win User

    Haven't been able to launch Disney+ for 2 months

    Is your Xbox on an Insider Preview build?
  12. XBLRewards8 Win User

    Haven't been able to deposit My Rewards for months

    Hello Thrillhauus,

    Unfortunately, the strange extra account you are seeing may be related to this deposit issue. There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary
    billable account to deposit into for your Microsoft Account, and thus aborts the process. Since we do not have direct access to the database containing user's billable accounts, this is an issue that we are working on resolving with another team. The unknown
    billable account that you discovered may be related to the issues our program is experiencing with this database, but we cannot offer a fully informed response on that issue. Since we do not have control over user's billable accounts, you would have to contact
    Xbox support for more assistance on the issue where you see a strange US account in your information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty
    user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  13. FutileSplash425 Win User

    xbox live not wokring for days on 360 no service alerts plse help

    I am in Phoenix, AZ and haven't been able to connect to xbox live for 3 days. We mostly use the xbox to stream movies.
  14. Battergi Win User

    PC Console Companion Party Not Working [0x8923103D]

    I've been having this issue for months, ever since I got my new PC I haven't been able to connect to any parties or anything.
Thema:

Haven't been able to connect to xbox live for months

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