Have two different accounts and accidentally bought Modern Warfare for the wrong account.

John188 · May 22, 2020

I have two accounts. One is one my Xbox One and is used. The other was created on accident trying to use remote access gaming and is not used.

Long story short, went to purchase Modern Warfare but was logged into the account I do not use. Is there anyway to merge the two accounts or to gift the game to my other account?

Thanks for your help guys. I cant get ahold of Microsoft for help with this so I am hoping you all can help me.

:)

U2EZxTEbow15x

Howdy John188,

The best bet would be to request a refund through your Microsoft account https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders
and re purchase the game on the account you meant to purchase it on.

XBF Brad A

Hello John,

Thanks for reaching out to the forums. Sorry for the issue with the purchase. Unfortunately, you are unable to gift or merge the account since the game is already purchased. However, you can request a refund, then purchase on the other account. Click
here to learn How
to complete the refund request form You can also set
home console on the profile with the game and use it with any other profile on the console.

hope this helps.

Brad

shadesofdeath11

Okay I believe your best option is to contact Xbox support at https://support.xbox.com/

Silentkillamw2r

I accidentally bought modern warfare 2 remastered without realizing it only campaign can i get a refund.

CtDooku88

If you any other Microsoft accounts please check those to see if Call of Duty: Modern Warfare was purchased on a different account.

Have two different accounts and accidentally bought Modern Warfare for the wrong account.