Have to power cycle my XB1 the first time I turn it on every day.

MetalLabrador · Nov 9, 2014

I got a Day One edition of the console. Months ago it started to not show anything on my TV screen when I first turn the console on every day. It's not EVERY day, but about 5 days a week I turn it on and I hear the sound, but the screen is black. I
power cycle it and when it comes back on, the video is there. It's a pain to do this all the time. Anyone have any solutions?

:)

MetalLabrador · Nov 9, 2014

Have to power cycle my XB1 almost every day. Black screen of death.

I got a Day One edition of the console. Months ago it started to not show anything on my TV screen when I first turn the console on every day. It's not EVERY day, but about 5 days a week I turn it on and I hear the sound, but the screen is black. I power
cycle it and when it comes back on, the video is there. It's a pain to do this all the time. Anyone have any solutions?

Rev0Knuckle-20C75617-D3FA-4F2A-B6A2-018B56505757 · Nov 9, 2014

"Yes or No" voice command not working after latest patch.

Just adding myself to the list with this. So far I've needed to do a complete power cycle every day to get voice functionality to work properly. But each time I turn it off (on instant on power settings) it breaks again.

Dakrkplayer2 · Nov 9, 2014

I think it a bad console. Call phone support.

Jaymo1978 · Nov 9, 2014

Hi Labrador, good to see you! Since a hard reboot is usually the solution, not the problem, I think the next step in line is to do a Factory Reset. Have you done this yet? Your game saves will all be safe and backed up, but it will restore all settings and
wipe the hard drive, at which point you can reinstall games and see if the problem is resolved.

Let me ask, before you do the Factory Reset, have you also unplugged the power brick when doing a hard boot? i.e. hold the power button for 10 seconds, wait for the power brick to go orange, and then unplug for about 5 minutes.

Once you've done that, if the problem recurs the next day, I would definitely do the Factory Reset. This can be found by pressing Menu and going to Settings -> System and pressing Restore Factory Defaults.

Let me know!

MetalLabrador · Oct 31, 2018

I'll try this today and let you know. Thanks jaymo.

MetalLabrador

I'll try this today and let you know. Thanks jaymo.

Jaymo1978

Hi Labrador, good to see you! Since a hard reboot is usually the solution, not the problem, I think the next step in line is to do a Factory Reset. Have you done this yet? Your game saves will all be safe and backed up, but it will restore all settings and
wipe the hard drive, at which point you can reinstall games and see if the problem is resolved.

Let me ask, before you do the Factory Reset, have you also unplugged the power brick when doing a hard boot? i.e. hold the power button for 10 seconds, wait for the power brick to go orange, and then unplug for about 5 minutes.

Once you've done that, if the problem recurs the next day, I would definitely do the Factory Reset. This can be found by pressing Menu and going to Settings -> System and pressing Restore Factory Defaults.

Let me know!

Dakrkplayer2

I think it a bad console. Call phone support.

HighJax

Same for me. My controller disconnects then turns back on, lights up but NONE of the buttons work and the only way to get it to work again is to power cycle my xbox. This is EXTREMELY ANNOYING. It happens 7-8 times a day. Do you realize how annoying it is
to power cycle that many times a day while in the middle of a game almost every time. Please acknowledge this freaking bug Microsoft.

tohellnbak

power cycle your XB1 hold down power button till it turns off

Have to power cycle my XB1 the first time I turn it on every day.