have premium version of microsoft mahjong and keep getting error message 303019 and ...

ExemplaryYew3 · Aug 4, 2018

keep getting message 303018 and 016000 which doesn't enable me to load premium version of Microsoft mahjong--help

:)

TexasMedic · Aug 4, 2018

Daily Challenges not downloading

Update to this thread. Now, I'm also unable to access Daily Challenges in Microsoft Mahjong. The error message was:

There was a problem downloading Daily Challenge data. Please refer to error code: 016000

NancyHowell · Aug 4, 2018

can not sign in

keep getting error message 117000 on both Microsoft Mahjong and Microsoft Solitaire Collection. Please advise of fix.

{Parity} · Aug 5, 2018

Contact support directly to see if they have any information on this error and how to resolve it. Contact Us | Xbox Support

Good Luck.

{Parity}

Contact support directly to see if they have any information on this error and how to resolve it. https://support.xbox.com/contact-us

Good Luck.

grumble2508

This not a system issue. The system updates Mahjong, from the Microsoft Store, no matter what version of Windows 10 you are using, and then fails to update the data from the old version of Mahjong. I purchased the premium version last year, and I will
probably not renew it.

Nounoursmichoko

I get the exact same error message, I don't have a premium account but I can't get the game to log in to my normal Xbox account. My problem ID is [CV:6qw+k0iXnU6PhH7x.34.2]. I'm also having the same kind of connection problem with Microsoft Sudoku and Microsoft
Minesweeper (but not Solitaire or Mahjong). I've reinstalled all three, didn't change anything.

bleeman

My premium subscription for Microsoft Solitaire has not worked since I upgraded to the latest version of Windows 10 on the Insider Program Fast Ring. My premium subscription for Microsoft Mahjong has been working fine. Any help would be appreciated as my
subscription is good through October 2016. Thanks!

RetaSlade

There is an App for Microsoft Mahjong on my laptop, running Windows 8. Every time I open the app is get this message:

There was a problem downloading game data for Microsoft Mahjong. Please check the Microsoft Mahjong FAQ at and refer to error code 404019.

The game still seems to be playing fine..

Thanks for your effort so far.

have premium version of microsoft mahjong and keep getting error message 303019 and ...