Have not recieved my credits from Xbox Live Rewards

Discus and support Have not recieved my credits from Xbox Live Rewards in XBoX Games and Apps to solve the problem; I signed up years ago to this program and have purchased alot of content. Please fix this issue. 24553171-cf3f-4202-8195-392bc1ba2aa0 Discussion in 'XBoX Games and Apps' started by HoLLoW TiPz420k, Sep 29, 2017.

  1. HoLLoW TiPz420k
    HoLLoW TiPz420k Guest

    Have not recieved my credits from Xbox Live Rewards


    I signed up years ago to this program and have purchased alot of content. Please fix this issue.

    :)
     
    HoLLoW TiPz420k, Sep 29, 2017
    #1
  2. morlski2kx
    morlski2kx Guest
    Missing credits

    Hi, I redeemed reward credits with my gems on Xbox Live rewards but not recieved the credits, They are not pending, I tweeted Xbox live rewards on twitter and they sent me here.
     
    morlski2kx, Sep 29, 2017
    #2
  3. GMRob-003E44B1-E07B-496B-BEDF-1C00A73BC287
    GMRob-003E44B1-E07B-496B-BEDF-1C00A73BC287 Guest
    credits

    hi have recently completed the requirements for xbox live rewards a rewards story but have not recieved my 15000 credits is there a way totrace this? thanks
     
    GMRob-003E44B1-E07B-496B-BEDF-1C00A73BC287, Sep 29, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Have not recieved my credits from Xbox Live Rewards

    For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum. If you can post any of the offers you're looking for credits from, that will help.
     
    Smwutches, Sep 29, 2017
    #4
  5. HoLLoW TiPz420k
    HoLLoW TiPz420k Guest
    Keep losing your customers because you have no customer service, your choice.
     
    HoLLoW TiPz420k, Dec 22, 2017
    #5
  6. Ishan8123
    Ishan8123 Guest
    Ishan8123, Nov 2, 2018
    #6
  7. Ishan8123 Win User

    Have not recieved my credits from Xbox Live Rewards

  8. HoLLoW TiPz420k Win User

    Have not recieved my credits from Xbox Live Rewards

    Keep losing your customers because you have no customer service, your choice.
  9. Smwutches Win User

    Have not recieved my credits from Xbox Live Rewards

    For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum. If you can post any of the offers you're looking for credits from, that will help.
  10. Smwutches Win User

    Have not recieved my Reward Credits from my Purchase.

    If you're referring to the offer to receive 15,000 credits for preordering a game, keep in mind that the credits should show as pending about 10-15 business days after the game ships as long as you preordered from microsoftstore.com. If it's been over that,
    or you're referring to a different offer, you'll want to post in the Xbox Rewards Questions forum so support can check for you.
  11. XBLRewards8 Win User

    Xbox live rewards not deposisting.

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in.

    From the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?



    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
    Microsoft account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.


    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.
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Have not recieved my credits from Xbox Live Rewards

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