Have not recieved gift card code $10

Discus and support Have not recieved gift card code $10 in XBoX Sales and Promo to solve the problem; I had purchased FORZE HORIZON 3 ULTIMATE EDITION on SEPT 23, 2016. I have not yet received that Microsoft gift card code.... Discussion in 'XBoX Sales and Promo' started by A DEATH NOTE, Dec 8, 2016.

  1. A DEATH NOTE
    A DEATH NOTE Guest

    Have not recieved gift card code $10


    I had purchased FORZE HORIZON 3 ULTIMATE EDITION on SEPT 23, 2016. I have not yet received that Microsoft gift card code.

    :)
     
    A DEATH NOTE, Dec 8, 2016
    #1
  2. KiidParadox
    KiidParadox Guest
    Pre-order gift cards not received

    I pre-ordered Forza Horizon 3 and at the time the $10 gift card promotion was there and I also pre-ordered 2k17 both from microsoft.com and I have not recieved either of the $10 gift cards
     
    KiidParadox, Dec 8, 2016
    #2
  3. RPS REAPER
    RPS REAPER Guest
    Pre ordered the division

    My name is Jon I preordered the division 10 days ago and I have still not recieved my 10$ gift code
     
    RPS REAPER, Dec 8, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Have not recieved gift card code $10

    You would need to contact customer support for microsoftstore.com since that offer is through them.
     
    Smwutches, Dec 8, 2016
    #4
  5. Smwutches Win User

    Have not recieved gift card code $10

    You would need to contact customer support for microsoftstore.com since that offer is through them.
  6. Dhern409 Win User

    $10 gift card free with 3 month xbox live subscription

    Checked my messages and i recieved 5 dollar gift card instead of $10 last wednesday
  7. ChiefJoboo Win User

    Gift cards

    The £10 must be either on a card that says "Xbox Gift Card £10" or you must purchase an Xbox digital gift card code on Amazon for £10 that you redeem here:
    https://redeem.microsoft.com/enter

    You can't redeem Amazon gift cards or currency in Amazon accounts for currency in your Microsoft/Xbox account - you must buy an Xbox Gift Card (or code) with that money on it.
  8. Zingyathlet Win User

    xbox/ Gift card

    I got The gift card off of xbox They messaged me that i had been selected to recieve a gift card
  9. ChiefJoboo Win User

    Gift cards

    So i use a £10 gift card top up on amazon then i use that to buy another £10 gift card that you redeem the same to topup £10 on xbox i know i bought a amazon card but they both are 25 character digital top up code you know £10 amazon is the same
    as £10 xbox😕
    Yes. You must use the £10 on your amazon account (after you redeem the code if you had one) and then purchase a £10 xbox gift card and then redeem that on Xbox for the money.

    Amazon gift card is not the same as an Xbox Gift card, even if they have the same amount of characters in a code. If you try to enter it, it will not accept it.

    For example, you will need to buy this (if you're in the UK in the URL):
    https://www.amazon.co.uk/d/Xbox-Live-Store-Currency-Cards/Xbox-Live-Credit-Online-Code/B018FBCUZI/

    If the co.uk is not your country, please go to Amazon and search for £10 xbox gift card. It will be emailed to your email that you have on Amazon and then you redeem it here:
    https://redeem.microsoft.com/enter and then you have the money in your account to use.
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Have not recieved gift card code $10

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