Have not received the January Gold Quest reward.

Discus and support Have not received the January Gold Quest reward. in XBoX Sales and Promo to solve the problem; I received the January and February game pass rewards but not the gold quest for January. I completed the requirements like login into the xbox app... Discussion in 'XBoX Sales and Promo' started by GT Wulf, Mar 15, 2018.

  1. GT Wulf
    GT Wulf Guest

    Have not received the January Gold Quest reward.


    I received the January and February game pass rewards but not the gold quest for January. I completed the requirements like login into the xbox app multiple days.

    :)
     
    GT Wulf, Mar 15, 2018
    #1
  2. Did not get January Gold Quest Reward

    Still haven't received the January Gold Quest reward
     
    GueloCategory, Mar 15, 2018
    #2
  3. ajsinger4
    ajsinger4 Guest
    Not receiving quest rewards

    I have since received the xbox quest reward for January, but not the game pass quest reward for January
     
    ajsinger4, Mar 15, 2018
    #3
  4. Have not received the January Gold Quest reward.

    Hey GT Wulf,

    We appreciate you reaching out to us. For the quests, you will want to make sure that you're tracking your steps and checking your Xbox Live Notifications. Be sure to check your messages in the coming day for a message if you qualified. Thank you.
     
    Mister Taurus, Mar 16, 2018
    #4
  5. ajsinger4 Win User

    Not receiving quest rewards

    I have since received the xbox quest reward for January, but not the game pass quest reward for January
  6. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.
    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
  7. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.

    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
    Here are the rewards I received during the month of March, which show that they were for February Quests, not January Quests. I already redeemed the codes anyway so I'm not worried about posting.

    [​IMG]
  8. Mister Beep Win User

    Xbox Game pass reward not given

    If you have already received 1 Month of Xbox Live Gold, it sounds like you are set for that month's quest. Just to clarify, when did you receive that reward, and which specific quest are you posting in regards to? If you are posting
    in regards to December quests, those codes have not started sending out yet. December quest rewards will deliver in waves by the end of January.

    Hope this helps clear up the confusion!
  9. DGenerateKane Win User

    Never received January 2018 Xbox Quest reward.

    Hey Nosibor25! For January's rewards, please check your Xbox Live messages. For November, what games with gold did you install? Post back and let us know!
    I'm missing my reward from January too. I only received my reward from the Game Pass Quest from January.
Thema:

Have not received the January Gold Quest reward.

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