Have not received the entire Xbox 360 Gears of War collection after purchasing GoW4 Ultimate

Discus and support Have not received the entire Xbox 360 Gears of War collection after purchasing GoW4 Ultimate in XBoX Sales and Promo to solve the problem; I bought the "xbox one s gears of war 4 limited edition bundle" two months ago, but I still cannot get the "Free download of entire Xbox 360 Gears of... Discussion in 'XBoX Sales and Promo' started by WoodsyHoney734, Nov 26, 2016.

  1. Have not received the entire Xbox 360 Gears of War collection after purchasing GoW4 Ultimate


    I bought the "xbox one s gears of war 4 limited edition bundle" two months ago, but I still cannot get the "Free download of entire Xbox 360 Gears of War collection". I asked the Microsoft support, they said I can get the codes one months later after redeeming
    the Gear of War 4 ultimate edition, but there is nothing on my xbox dashboard.

    Now I was suggested to post this issue over here, I hope someone who can solve this problem. Thank you!

    :)
     
    WoodsyHoney734, Nov 26, 2016
    #1
  2. Xbox Gears of War 4 and did not receive xbox 360 collection bonus codes

    I purchased Gears of war 4 bundle, and have not received the Xbox 360 entire gears of war collection (playable on xbox one) as described bundle description (for Ultimate Edition Gears of War 4)
     
    tsmalls3-[xboxvenue], Nov 26, 2016
    #2
  3. cec68
    cec68 Guest
    Xbox 360 Gears of War Collection

    I never received this collection after purchasing and playing Gears of War Ultimate edition for the Xbox One. I purchased this August 2015 and played it many times. Never received anything about the 360 collection.
     
    cec68, Nov 26, 2016
    #3
  4. shrideva
    shrideva Guest

    Have not received the entire Xbox 360 Gears of War collection after purchasing GoW4 Ultimate

    I too bought and played the game recently, haven't received the codes yet. Help would be appreciated!
     
    shrideva, Nov 26, 2016
    #4
  5. Miss Bijoux
    Miss Bijoux Guest
    Hey guys -

    When did you purchase Gears of War 4? And what region are you guys physically located in?

    From the Gears of War 4 store page:









    Also please note that the promotion is not available in China or Japan. >>Source<< So if you still don't
    have your codes after 30 days and live in a supported region, feel free to post up a new thread and we'll take a closer look.





    Thanks! Have not received the entire Xbox 360 Gears of War collection after purchasing GoW4 Ultimate :)
     
    Miss Bijoux, Nov 28, 2016
    #5
  6. Hi

    I redeemed the game on OCT 2016, the region is Australia.

    I tried the gold member, but still unavailable for other collection.
     
    WoodsyHoney734, Dec 6, 2016
    #6
  7. Mister Cizl
    Mister Cizl Guest
    Hey WoodsyHoney734! Make sure your region and physical location match. Steps to migrate regions are available

    here
    . If your region is set to China or Japan you are not eligible for this promotion. Thanks!
     
    Mister Cizl, Nov 3, 2018
    #7
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Have not received the entire Xbox 360 Gears of War collection after purchasing GoW4 Ultimate