Have not received September Game Pass Goals and October Gold Goals prizes

Hello,

I spoke to a rep through the chat service a few days ago and received an email from them soon after regarding this issue. The case number is [Mod Removed]

I have not yet received my prizes for September's Game Pass Goals and October's Gold Goals. I fulfilled Game Pass Goals within the first few days of September and it's been almost two months which is why I contacted you guys. Hopefully you can help me out.

:)

 

Did not receive game pass goal rewards

Hi I just had a problem woth the game pass goals from October. I completed all the goals but only received the first reward for a $5 gift card. According to last month's goals i should have recieved 2 more prizes each with a value of $10. I was told by
another support member to post my problem here.

 

Didn't receive my Xbox Game Pass rewards!

I completed the top tier on the October Game Pass Goals, but
haven't received any rewards and it's away to be December! I did also complete the September top tier goal, but I
did receive the reward for that.

 

Hey there tuhin!

I have sent you an Xbox Live message with further information. Go ahead and check your
Xbox Live inbox and enjoy! In regards to the November promotion, those codes will codes will go out in waves and all eligible participants will receive their codes
by 30 days after the end of the promotion.

Thanks for posting!

 

Thanks, Mister Beep! I got the message and redeemed the code

 

I would also like to report I have not seen my reward for doing the October Quest. I completed it during the middle of October.

Thank You.