Have not received Reward Credits for pre-ordering FH3

Please have someone from the Rewards Support team email me at *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** - using this forum is clunky and unproductive. I specifically pre-ordered FH3 using the link in the email that was sent to me. A response of "sorry, you must not have clicked the
link correctly" is not a valid response to lock my post and Mark it as Solved.

Please email me regarding this issue.

Thanks,

Aaron

:)

 

Punch card december

At the end of Last year there was a punch card reward for pre-ordering 3 games of 15000 credits however i have not received any credits despite pre-ordering 3 games (Dead Rising 4, Watch dogs 2 and resident evil 7).

 

Rewards points

I pre-ordered Mass Effect Andromeda but I only see that I received the Simply Rewarding Offer. Do I not get the pre-ordering rewards credits?

 

Hello AaronB360,

We do not contact users via email. However, all our purchase information for your account shows that you made a digital purchase off the Xbox console and not MicrosoftStore.com. We have verified that the emails we sent out had links that redirected to MicrosoftStore.com
and not an alternate storefront. Since you made a digital purchase off the console, it was not eligible for the MicrosoftStore.com offer.