Have not received redemption Microsoft points for Game Pass

Discus and support Have not received redemption Microsoft points for Game Pass in XBoX Sales and Promo to solve the problem; I redeemed my Microsoft points for a 1 month Game Pass. I can see the order reads "shipped", but I haven't received an email confirmation or redemption... Discussion in 'XBoX Sales and Promo' started by Capt Hornblower, May 27, 2018.

  1. Capt Hornblower
    Capt Hornblower Guest

    Have not received redemption Microsoft points for Game Pass


    I redeemed my Microsoft points for a 1 month Game Pass. I can see the order reads "shipped", but I haven't received an email confirmation or redemption code.

    Support told me to go to rewards.xbox.com and contact support, but that site will not let me log in. I only get a splash screen that keeps popping up every time I go to a link.

    Can anyone help me out, please?

    Thank you.

    :)
     
    Capt Hornblower, May 27, 2018
    #1
  2. DEATHBYTOMAHAWK
    DEATHBYTOMAHAWK Guest
    Season Pass not working for me ???

    Season Pass is not working for many customers and the problem is with epic. i just asked microsoft for redemption codes for the points i was shafted on.
     
    DEATHBYTOMAHAWK, May 27, 2018
    #2
  3. Smwutches
    Smwutches Guest
    my rewards points didnt activate my xbox game pass

    For help with the Microsoft Rewards points, you would need to contact their customer support via their redemption page. Once you redeem something like game pass, they would have emailed you a code. It would not have been directly applied to your account.
     
    Smwutches, May 27, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Have not received redemption Microsoft points for Game Pass

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
     
    Smwutches, May 27, 2018
    #4
  5. Smwutches Win User

    Have not received redemption Microsoft points for Game Pass

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  6. KENNETH 440 Win User

    Does anyone know what happened to the rewards page the redeem section is missing the 1 month ultimate game pass to redeem with my rewards points i earned ?

    Thank you. I just got email from Microsoft. Was told they only have certain amount of rewards game pass for redemption points customers. Did not know that
  7. DEATHBYTOMAHAWK Win User

    Season Pass not working for me ???

    Season Pass is not working for many customers and the problem is with epic. i just asked microsoft for redemption codes for the points i was shafted on.
  8. Smwutches Win User

    my rewards points didnt activate my xbox game pass

    For help with the Microsoft Rewards points, you would need to contact their customer support via their redemption page. Once you redeem something like game pass, they would have emailed you a code. It would not have been directly applied to your account.
  9. Smwutches Win User

    Bought an xbox controller from the xbox design lab, didn't get my 5000 points!!

    You should receive the points about 14 days after the controller ships. If you don't receive them after that, you'll need to contact customer support for the Microsoft Rewards program via their redemption page.
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Have not received redemption Microsoft points for Game Pass

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