Have not received purchased Cod Points for Bo3

Discus and support Have not received purchased Cod Points for Bo3 in XBoX Games and Apps to solve the problem; I purchased the $20 pack twice and have not received any Cod points in game. I followed the Activision support suggestions and still have not received... Discussion in 'XBoX Games and Apps' started by Tyco-72D02A1A-98BE-4CF2-A131-5AE1B0FC073C, Jun 20, 2016.

  1. Tyco-72D02A1A-98BE-4CF2-A131-5AE1B0FC073C
    Tyco-72D02A1A-98BE-4CF2-A131-5AE1B0FC073C Guest

    Have not received purchased Cod Points for Bo3


    I purchased the $20 pack twice and have not received any Cod points in game. I followed the Activision support suggestions and still have not received them. Help?

    :)
     
    Tyco-72D02A1A-98BE-4CF2-A131-5AE1B0FC073C, Jun 20, 2016
    #1
  2. Gorilla Blanco
    Gorilla Blanco Guest
    XBOX Rewards codes/email

    I used my reward points before the 15th and have not received any codes or emails to redeem the rewards purchased with points.
     
    Gorilla Blanco, Jun 20, 2016
    #2
  3. KILL3RINSTINCT7
    KILL3RINSTINCT7 Guest
    Did not receive rewards for YOLO Rewards

    I have completed every task for the YOLO Rewards but have only received points for one.

    Get Stoked - I purchased Injustice 2 Ultimate Edition - I received the 5,000 points

    Look Legit - I purchased two items from the list - I have not received the points

    Boost Your Cred - I completed 5 achievments in Injustice 2 - I have not received the points

    Become a Living Legend - I have not received the points because two tasks I have completed are still showing incomplete

    Please fix this so I can claim my points on the 30th!

    Thanks!
     
    KILL3RINSTINCT7, Jun 20, 2016
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Have not received purchased Cod Points for Bo3

    Hey there Tyco,

    If you've purchased points and are not seeing them in the game you're first going to want to verify that the purchase went through successfully. You can do that by checking your purchase history

    here    .

    If you're able to verify that the purchase was successful, you'll then want to contact Activision Support directly as they will be best to assist in adding points to the account.
    support.activision.com.
     
    Mister Mascot, Jun 22, 2016
    #4
  5. Mister Mascot Win User

    Have not received purchased Cod Points for Bo3

    Hey there Tyco,

    If you've purchased points and are not seeing them in the game you're first going to want to verify that the purchase went through successfully. You can do that by checking your purchase history

    here    .

    If you're able to verify that the purchase was successful, you'll then want to contact Activision Support directly as they will be best to assist in adding points to the account.
    support.activision.com.
  6. KoD Ouija Win User

    Call of Duty points promotions bug

    No, I was told I had purchased 5000 COD Points for $1.99 and i'd like to receive the COD Points I was told I had purchased.
  7. Mister Beep Win User

    COD Points Purchased But Not Received

    Hey there callum1er,

    Let's try these steps out:

    • Press and hold the power button until the Xbox One console fully powers down.
    • Power back up and check to see if the points show up in game. (Visit the Store within the COD: Black Ops III menu and check the top)
    If the points continue to not show up, we recommend reaching out to our phone support team specifically to inquire about refunding and repurchasing the points. Unfortunately we are unable to assist further with purchase issues publicly on the forums.

    Please keep us posted on how it goes!
  8. LIAMmufc10 Win User

    COD Points Purchased But Not Received

    I have had the same problems, it has taken the money off me but i havent got any point for it
  9. callum1er Win User

    COD Points Purchased But Not Received

    The Reference number of the chat is SR# [Mod Removed]
Thema:

Have not received purchased Cod Points for Bo3

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